Commercial Account Executive II
Commercial Account Executive II
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$ 122000 - 153000
1 Vacancy
Job Description
About Us
At Udemy were on a mission to improve lives through the power of learning. Were a leading global learning company and one of the worlds largest education platforms with more than 67 million learners. Our goal is to provide flexible effective skill development to empower organizations and individuals.
Talented people are everywhere and the right opportunity can be hard to come by. Thats why were focused on revolutionizing learning using our skills and expertise to help others develop theirs and reach their full potential. Individually we bring our unique perspective to reimagine the way we share knowledge. Together we can improve lives by making learning more accessible for our learners our instructors and businesses around the world.
Hybrid work
Udemy is headquartered in San Francisco with global offices in Australia India Ireland Trkiye and other US locations. Our robust hybrid work model spans San Francisco Denver Ankara Dublin Mexico City and Melbourne. This hybrid position requires two days per week in the office at the nearest hub.
About you
Youre an active listener and a determined person who thrives in a collaborative environment like ours. You want to use your skills to help others progress whether thats internally with your team or seeing the impact your work can have on people around the world as you help us expand into new markets. Youre ready for a challenge and arent afraid to try new ideas.
About this role
Account Executives on the Commercial team will prospect consult and sell to companies with up to 1000 employees with an industry focus of Professional Services Consulting Financial Services Technology and Manufacturing. This is a complex and challenging role involving both transactional and longer salescycle/strategic deals across both new business and existing clients. In this role you will learn to master more complex sales tactics balance short term vs long term pipeline and how to effectively source deals from a wide variety of channels.
What youll be doing
- Prospecting into current customers and new logos to generate pipeline
- Managing full cycle selling from discovery to close selling both transactional and multiyear 5figure deals
- Driving value to your prospects by identifying business needs and aligning Udemys offering through a strategic evaluation leveraging our Value Selling methodology and MEDDPICC for qualification
- Creating and delivering accurate sales forecasts through strong pipeline management and deal knowledge
- Collaborating with the greater sales team to share best practices and innovate
What youll have
- A minimum of 4 years of closing experience in B2B Enterprise sales (SaaS experience preferred) or equivalent
- Strong communication strategic thinking prospecting and planning skills
- Ability to adapt or willing to learn how to develop a growth mindset
- Motivated with a competitive drive eager to learn and humble
- Your values align with Udemy values: Lead the Way Embody Ownership Act as One Team Relentless Focus and Never Stop Learning
About Your Skills:
- Account Management. Youre capable of independently managing a book of assigned accounts taking ownership of customer relationships and satisfaction. You develop and implement account management plans focusing on customer retention and revenue growth. You proactively identify customer needs and opportunities and collaborate with internal teams to deliver solutions. Youre able to resolve complex customer issues and conflicts demonstrating strong problemsolving skills. You proactively identify opportunities to expand customer relationships and upsell/crosssell Udemy Business solutions. You communicate clearly and proactively with your clients by setting clear expectations managing the vision and consistently driving your business forward. You maintain accurate and uptodate customer records in our CRM tracking all interactions and activities.
- Prioritization. As a Commercial AE your success hinges on your ability to prioritize effectively. Youll strategically focus on the most promising opportunities identifying deals with the highest potential value fastest close times and best alignment with Udemy solutions. This means analyzing your pipeline rigorously qualifying leads and allocating time to nurture your key accounts. By saying no to less impactful activities youll efficiently deploy your resources to drive impactful results and consistently exceed sales targets making you a top performer.
- Critical Thinking. Your critical thinking sets you apart in your business. Your curiosity leads you to go deeper in discovery you arent interested in surfacelevel solutions for surfacelevel problems; rather you ask insightful questions to get to the core issues which enables you to provide true solutions. You are constantly looking for creative ways to bring in future business.
- Coachability. You constantly take initiative toward your own skill development exploring new resources and soliciting feedback to improve. You are both a mentor and a mentee and enjoy being part of a team that celebrates wins learns from losses and improves together. You are celebrated for your emotional intelligence. You seek out leadership opportunities demonstrating initiative and resourcefulness in driving team and business growth.
OTE Compensation Range
$122000 $153000 USD
Required Experience:
IC
Employment Type
Full Time
