Inside Sales Representative Services

POSITION SUMMARY

Vertiv is committed to advancing the sustainability of its global operations and working with customers to provide sustainable solutions to meet the growing demand of the digital world. As developers of critical digital infrastructure we will meet todays accelerating demand for data through focus innovation and responsible business practices that contribute to a more sustainable future for our industry our people and our world.

As an important part of meeting this growing demand an Inside Sales role will assume responsibility for managing and growing their assigned accounts. Representative works directly with customers to provide service proposals follow up on prospect inquiries and upselling. Role is responsible for the promotion and sales of Vertivs current service offerings to customers through building relationships and generating new business. The Inside Sales position for services offers a generous commission structure as well as much exposure to the business providing the potential for many outlets of career growth at Vertiv.

RESPONSIBILITIES

• Meet established revenue target within assigned accounts through followup.
• Creates and tracks Customer Relationship Management (CRM) opportunities & quotes.
• Responsible for updating opportunities and customer information in the CRM tool including win/loss/cancellations.
• Secure customer orders and enter orders correctly for invoicing.
• Provides Inbound & Outbound customer communications (calls and emails) and escalates to others for technical support as needed.
• Increase customer satisfaction by serving as a customer advocate to interact with various internal departments on behalf of the customer.
• Establish working knowledge of related product lines both new and existing by completing company training and on the job experience.
• Willingness to pivot to other duties as assigned.

QUALIFICATIONS

• 1 years of experience
• Strong phone presence and experience dialing dozens of calls per day
• Proficient with corporate productivity and web presentation tools
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Ability to multitask prioritize and manage time effectively
• BA/BS degree or equivalent (preferably Business Admin Marketing Communications or Public Relations)

PHYSICAL & ENVIRONMENTAL DEMANDS

• None

TIME TRAVEL REQUIRED

• None

The successful candidate will embrace Vertivs Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. . Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• HighPerformance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a CustomerFirst Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

At Vertiv were on a mission to empower the people that will power the future. From a simple swipe to lifechanging medicines from push notifications to generative AI. We design manufacture and service the products and solutions that keep the world connected. With $6.9 billion in revenue a strong customer base and global reach spanning nearly 70 countries we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring terms of employment mobility training compensation and occupational health without discrimination as to age race color religion creed sex pregnancy status (including childbirth breastfeeding or related medical conditions) marital status sexual orientation gender identity / expression (including transgender status or sexual stereotypes) genetic information citizenship status national origin protected veteran status political affiliation or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position you can request help by sending an email to. If you are interested in applying or learning more about this role please visit the companys career page located on Vertiv/Careers

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E F1 H1 H2 L B J or TN or who need sponsorship for work authorization now or in the future are not eligible for hire.