Lead Business Analyst
Lead Business Analyst
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Pour obtenir une traduction en franais de loffre demploi suivante veuillez envoyer un courriel . Les demandes seront traites dans un dlai de trois jours ouvrables et la priode de dpt des demandes sera prolonge de trois jours.
To obtain a French translation of the following job posting please email . Requests will be addressed within three business days and the application window will be extended by three business days.
At Ontario Health we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes experiences and value. How we work together is reflected through our five values: integrity inspiration tenacity humility and care.
What Ontario Health offers:
Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:
Fully paid medical dental and vision coverage from your first day
a health care spending or wellness spending account
a premium defined benefit pension plan
three personal days and two float days annually
three weeks vacation to start (for individual contributors) increasing to four weeks after two years
career development opportunities
a collaborative valuesbased team culture
a wellness program
a hybrid working model
participation in Communities of Inclusion
Want to make a difference in your career Consider this opportunity.
The Lead Business Analyst is responsible for working with customers and leading teams of Business Analysts to understand business needs and translating these needs into documented functional and nonfunctional requirements for implementation in Ontario Health Digital Excellence in Health products. The Lead Business Analyst is responsible for ensuring best practices in requirements analysis solutioning practices and client negotiations. Leads the development of solution prototypes and mockups for review with customers and internal teams supports the overall systems development lifecycle and validates successful implementation of requirements in solutions produced. As a Lead this position is a key interface between management solutions architecture development quality and operations teams to ensure customer excellence.
Here is what you will be doing:
- Works with management in the definition of Product Vision.
- Decomposes the product vision and highlevel business requirements into functional user requirements.
- Maintains a thorough understanding of the product and its logical architecture policy procedures and standards.
- Conducts research on software and hardware products to justify recommendations and to support purchasing efforts.
- Provides application specific expertise and knowledge about the architecture and the direction of the business in order to collaborate in writing RFPs and feasibility studies.
- Leads sprint planning sessions to clarify the details of the sprint items and provide clear and concise acceptance criteria for user stories.
- Acts as the authoritative source for all requirements.
- Elicits requirements using a variety of formats and techniques including interviews document analysis workshops storyboards surveys site visits business process descriptions use cases scenarios event lists and competitive product analysis.
- Leads requirements analysis and verification ensuring that requirement statements are complete consistent concise comprehensible feasible unambiguous and verifiable.
- Documents NonFunctional requirements such as security privacy legal and maintainability.
- Conducts impact analysis for the product on internal and external stakeholders and systems including communication plans to ensure buyin and awareness of the product release.
- Collaborates with the Dev QA and UX Design teams in an agile fashion.
- Trains and supports business and clinical staff on the use and integration of technology with business processes.
- Actively works with the team to ensure a consistent approach to executing work assignments. Ensures the teams lines of communication remain open and actively seek feedback to continuously improve team dynamics. Provides mentoring to Business Analyst I and II; identifies gaps in their knowledge and application of processes to improve their lead time for feature development.
- Leads product integration initiatives and collaborates with other crossfunctional teams in delivery of tasks/projects.
- Develops and has accountability for workload initiatives and roadmaps for a specific product in collaboration with crossfunctional teams across OH.
- Assists with the development and identification of product synergies to ensure swift delivery across multiple product portfolios within the organization.
- Accountable for the quality of the products and services that they deliver for their customers.
- Engages clients both internal and external to gain a deeper understanding of their product domain and to understand their needs.
- Designs develops and leads user research to gain a deeper understanding of the clients needs.
- Champions changes across the team to improve the product and its associated processes as well as team practices.
- Envisions product improvements and innovations that improve services and processes for internal and external partners.
- Leads and implements the change within the product and team practices.
- Anticipates project bottlenecks and blockers in short term and longterm product roadmaps. Works with multiple departments to overcome these challenges.
- Independently engages and actively participates in team discussion with other internal product management teams to recommend product features and changes to product features to improve the user experience operation and maintainability of the product.
- Makes decisions where results have critical impact across the organization requiring sophisticated solutions and longterm correction.
Here is what you will need to be successful:
Education and Experience:
- Bachelors or Masters degree in Business Healthrelated fields Engineering Computer Science or related discipline or equivalent experience.
- 7 years of experience with formal requirements elicitation analysis techniques process design reengineering and implementation.
- 7 years of experience in Product Management and Information Technology Business Analysis.
- 7 years of experience in project management and/or vendor management.
- Experience with healthcare integration projects is considered an asset.
- Excellent knowledge of documentation tooling such as Confluence Wiki or similar tools.
- Excellent knowledge of JIRA or similar bug tracking tools.
- Excellent knowledge of project delivery practices in a matrix environment.
- Excellent knowledge of Process Mapping Techniques.
- Excellent knowledge of SDLC.
- Strong relevant data query languages and data analysis skills and tools (SQL)
- Experience with systemtosystem integration including FHIR message mapping
- Knowledge of HL7 FHIR standards healthcare interoperability standards DHIEX and EHR familiarity
- Experience within Healthcare domain is considered an asset
- FHIR certification or equivalent expertise is considered an asset
- Understanding business intelligence (BI) tools (e.g. Power BI) is considered an assetKnowledge of user centric design and innovation.
- Expert knowledge of Business Domain specific to their product area.
- Excellent knowledge of ITSM practices.
Knowledge and Skills
- Excellent problem solving and analytical skills with the ability to clearly communicate and share solutions.
- Strong interpersonal fact finding and interviewing skills.
- Excellent organizational and multitasking skills.
- Ability to develop new Ontario Health business paradigms including new processes and tools.
- Ability to provide excellent service to internal and external clients by identifying and meeting their needs building and maintaining positive and effective working relationships and providing the best user experience.
- Ability to communicate effectively and concisely both orally and in writing.
- Effective presentation skills.
- Ability to lead by example demonstrating integrity creativity and enthusiasm in achieving results.
- Ability to quickly shift priorities and adapt to changes to meet organizational and department requirements.
- Ability to drive momentum through effective elicitation of requirements and adaptive strategies to obtain stakeholder input to meet project deadlines and schedules.
- Ability to train and support business and clinical staff in the use and integration of technology with business processes.
- Ability to work independently with minimum supervision.
- Ability to determine when to escalate broader impacting decisions to management.
- Ability to collaborate with external stakeholders and government agencies.
- Ability to be aware of control and express ones emotions and to handle interpersonal relationships judiciously and empathetically within product/project teams crossportfolio interaction senior level external stakeholder interaction and ministry stakeholders.
- Ability to manage simultaneous projects from initiation to completion.
- Ability to identify interpersonal relationship difficulties and help team members and other department team members transition though difficult situations.
- Ability to act as an expert in the business domain via interactions with external stakeholders and government organizations which would in turn be transferred to the product team.
- Ability to make decisions where results have critical impact across the organization.
#LIhybrid
#LI AP1
#OHINDDIG
Location: Ontario (currently hybrid; subject to change)
Employment Type:
Permanent Full timeContract Length:
N/ASalary Band:
Band 6External Application Deadline Date:
April 24 2025All applicants must be a resident of Ontario to be considered for roles at Ontario Health.
Ontario Health encourages applications from candidates who are First Nations Mtis Inuit and urban Indigenous; Francophone; members ofBlack and racializedgroups; 2SLGBTQIA communities; trans and nonbinary individuals;and people living with disabilities.
Ontario Health is an accessible employer and we offer accommodation in all aspects of employment including the recruitment process. If you require a disability related accommodation in order to participate in the recruitment process please email and a member of the team will connect with you within 48 hours.
Required Experience:
IC
Employment Type
Full-Time
