Senior Onboarding Specialist
Senior Onboarding Specialist
Posted on :
13-04-2025
Employer Active
1 Vacancy
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Job Description
Senior Onboarding Specialist
At IntelyCare purpose matters! We are changing the future of healthcare by changing the future of work for nurses. Weve built our missiondriven company on the idea that nursing professionals deserve better and when they are happy patient care is elevated and our healthcare systems thrive. Through our easytouse app and platform nursing professionals get the pay freedom and flexibility they deserve while our partnered facilities get access to nursing resources when and where they need them.
As a Senior Onboarding Specialist you will play a crucial role in vetting and onboarding IntelyPro candidates ensuring compliance with regulatory and accrediting institutions. Your responsibilities will include organizing maintaining and verifying all aspects of incoming IntelyPro applicants managing credentialing processes and ensuring uptodate information in the IntelyPro database. You will collaborate with internal teams communicate with applicants through various channels and address any delays or obstacles in the onboarding process.
Essential Duties & Responsibilities
- Leads the organization maintenance and verification of all aspects of incoming IntelyPro applicants ensuring compliance with regulatory and accrediting institutions.
- Assists in processing terminations and deactivations in accordance with quality state and local regulations.
- Partners with internal teams to maintain and update the IntelyPro database with accurate information.
- Ensures the monitoring and management of credentials and licenses for new candidates and existing IntelyPros.
- Acts as the point of contact for daily review and processing of all applications ensuring accuracy completeness and adherence to processing time frames.
- Collaborates on the monitoring and management of credentialing and recredentialing requirements ensuring timely collection of renewal certifications.
- Accountable to stay informed about Local State and Federal regulations related to credentialing and onboarding in contracted environments.
- Creates consistent and timely followup processes for onboarding and recredentialing records.
- Supports the management and escalation of issues from external/internal partners as needed.
- Participates in effective communication with providers supervisors and colleagues addressing questions or issues related to credentialing and hiring.
- Presents accurate and uptodate information during internal discussions and meetings.
- Develops recommendations and feedback for process improvements and standardization practices.
- Performs tasks with precision following internal SOPs precisely and meeting productivity standards outlined in department metrics.
- Facilitates communication between external providers vendors and internal colleagues or supervisors.
Qualifications
- Minimum of 3 years of experience directly with healthcare nurse staffing particularly in highvolume onboarding.
- Previous customer service and/or healthcare credentialing experience desired including internships.
- Positive teamoriented attitude with the ability to stay focused under normal or heavy distractions.
- Ability to manage change delays or unexpected events appropriately.
- Excellent communication skills (written and oral) interpersonal skills and analytical/problemsolving skills.
- Ability to multitask and handle interruptions within a fastpaced environment.
- Proficient in operating a general computer copier scanner and telephone.
- Maintain confidentiality and demonstrate organizational and problemsolving skills.
- Work independently prioritize activities and use time efficiently.
Physical Demands
- While performing the duties the physical requirements are:
- Constantly reach to use computers monitors and other office equipment
- Constantly need to view objects at close and distant ranges
- Constantly communicate with others verbally and in writing
- Frequently required to sit or stand
- This position functions in an office and technical environment and requires fine manipulation and simple grasping toutilize the computer and other standard office equipment.
- Required occasional lifting and transporting of items weighing up to 25 lbs.
- This position may require occasional travel.
Office Based Positions:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.
Please be aware qualified candidates will be contacted directly via email by an IntelyCare Talent Acquisition Partner from an IntelyCare email address.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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