Senior Manager People Services

About Zscaler

Serving thousands of enterprise customers around the world including 40 of Fortune 500 companies Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the worlds largest security cloud Zscaler accelerates digital transformation so enterprises can be more agile efficient resilient and secure. The pioneering AIpowered Zscaler Zero Trust Exchange platform which is found in our SASE and SSE offerings protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users devices and applications in any location.

Named a Best Workplace in Technology by Fortune and others Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fastpaced and collaborative and you are passionate about building and innovating for the greater good come make your next move with Zscaler.

Our People & Culture Team helps to support and scale our great company. Whether striving to grow our workforce nurture an amazing culture and work environment support our financial and legal operations or maintain our global infrastructure the P&C team provides a strong foundation for growth. Put your passion drive and expertise to work with the worlds cloud security leader.

Were looking for an experienced Senior Manager People Services EMEA to uplevel our team operations and optimise employee and candidate experiences. Reporting to the Director People Services this hybrid role is based in London UK with inoffice days on Tuesday Wednesday and Thursday and you will be responsible for:

• Leading the EMEA People Services teams HR operations across onboarding lifecycle events and off boarding workflows while implementing regional improvements
• Partnering with crossfunctional stakeholders including HR Systems IT and Finance to scale tools and processes focused on automation and simplification
• Providing employeefocused analytics to monitor service health and inform decisionmaking
• Mentoring team members within a tieredservice delivery model to improve cost efficiency and compliance
• Designing and advocating for change management plans supporting continuous service evolution

What Were Looking for (Minimum Qualifications)

• Leadership experience in HR operations or similar including management of regional teams
• Strong partnership experience across HR tools compliance analytics and systems modernisation
• Proven ability to navigate ambiguity and prioritise outcomedriven improvements
• Exceptional communication skills synthesising updates and fostering buyins across multidisciplinary groups

What Will Make You Stand Out (Preferred Qualifications)

• Proficiency in global HRIS or service desk technology such as Workday and ServiceNow
• Fluency in balancing cost versus experience initiatives at scale
• Strong instincts in customer experience delivery and shared resource allocation

#LIHybrid

#LIMP1

At Zscaler we believe that diversity drives innovation productivity and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team and a culture where everyone belongs. For more information on our commitments to Diversity Equity Inclusion and Belonging visit the Corporate Responsibility page of our website.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages including:

By applying for this role you adhere to applicable laws regulations and Zscaler policies including those related to security and privacy standards and guidelines.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race color religion sex (including pregnancy or related medical conditions) age national origin sexual orientation gender identity or expression genetic information disability status protected veteran status or any other characteristics protected by federal state or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal state and local pay transparency rules. For additional information about the federal requirements click here.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled have long term conditions mental health conditions or sincerely held religious beliefs or who are neurodivergent or require pregnancyrelated support.