Open Jobs Interim Lead 262131
Open Jobs Interim Lead 262131
Posted on :
13-04-2025
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1 Vacancy
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Job Description
Job ID: 262131
Store Name/Number: ONMasonville 0852
Address: 1680 Richmond St N London ON N6G 3Y9 Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
- Youll love working here
- As a Team Lead you will be assigned a World such as Client Experience Beauty Services or Operations or a combination of these Worlds. You are responsible for ensuring team members perform services within Sephora standards ensuring team members execute Sephoras selling model and provide outstanding client service to meet store achieves and exceed company objectives. You will regularly support in areas such as staffing of the operations overnight stock team operations leadership team and the overall of Sephora. In addition you will:
- Sales Experience Ensure all onstage cast properly execute Sephoras selling model Get Give Teach. Drive sales and services at the Beauty Skin and Fragrance Studio.
- Training & Development Ensure that the Services Coordinators are adequately trained to effectively manage the Studio and drive services on a daytoday basis. Execute cast training outside of Daily Dose. Partner with elevated experts within the store/district to ensure cast have the appropriate level of product category and brand training for clients. Facilitate Sephora training sessions whenever possible.
- Maintain a Coaching Culture Participate in the selection training and certification of all SUBC Facilitators and coaches. Ensure Facilitators and coaches are maintaining or exceeding expectations by regularly attending classes within the store.
- Makeup & Skincare Passion Demonstrate an understanding of artistry skills through conducting custom makeovers and minimakeovers and skincare services as needed.
- Passionate about Clients Regularly act as the Director in Charge (DIC) within the store. Engage with cast and clients onstage whenever possible.
- Employee Engagement Demonstrate our Sephora values of Passion for Client Service Innovation Expertise WorkLife Balance Respect for All Teamwork & Initiative.
- Operational Excellence Lead the operations of the store. Ensure of all operations focused processes for the store and that all are completed per company standard.
- Inventory Management Manage the inventory of the store. This includes shipping receiving and returning merchandise cycle counting and ensuring that all processes are completed within company guidelines and timeframes.
- Visual Merchandising Manage the merchandising concepts and onstage visuals are within company standard. Manage all inhouse and/or thirdparty cleaning crews ensuring that they are adhering to agreedupon standards by providing feedback coaching and escalation as necessary.
Wed love to hear from you if- You have 1 to 3 years experience in a similar role at a similar volume store or equivalent internal experience.
- You can demonstrate strong client service skills.
- You have demonstrated effective time management and problemsolving skills.
- You have proven ability to manage time to execute multiple tasks and changing priorities.
- You have flexible availability to work during peak retail hours such as nights weekends and holidays
While at Sephora youll enjoy- The people You will be surrounded by the best talent in the industry people you can be proud to work with
- The perks Think youve tried it all Just wait until you work at Sephora! Enjoy the discounts gratis & exclusive brand events
- The education We heavily invest in training to build your personalized career planso you can achieve your professional goals
Employment Type
Full-Time
Key Skills
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