Retail ShopGoodwill Picker

Our Mission: Providing people with the skills and resources to become selfsufficient through the power of work.

Our Diversity Statement: LLGI recognizes our employees differences in age disability veteran status ethnicity national origin language race religion family and marital status socialeconomic status gender identity sexual orientation political affiliation and other unique attributes. The individual differences life experiences knowledge innovation unique capabilities and talent our employees bring to the workplace represent an essential part of our culture.

Job Title: Retail ShopGoodwill Picker

Job Location:

Department: Retail operations

Reports To: Store Manager

Classification: NonExempt

EEO1 Category: Laborers and Helpers

Safety Sensitive: No

Position type: Full Time

Job Summary

Our Retail ShopGoodwill pickers are the face of our mission to our customers and the community. As such we expect our Retail ShopGoodwill Pickers to work with integrity and a positive attitude at all times.

Retail ShopGoodwill Pickers are responsible for handling a variety of donated goods collecting donations at the donors door processing pricing stocking merchandising performing cash register transactions providing recovery on the sales floor and sorting and processing ShopGoodwill items. They are required to be customer/donorfocused operate with minimum supervision and understand business demands.

Essential Job Duties

The Retail ShopGoodwill Picker will be trained to perform any duty assigned in the store as well as sorting and processing ShopGoodwill items.

Cashiering

• Performs all register transactions accurately
• Maintain sales floor and cash register stock level according to standards
• Follow general housekeeping standards
• Demonstrate competency in pulling pricing rotating sizing and hanging clothing
• Understand and achieve quotas to meet sales goals
• Follow sales floor procedures ensure highquality output and take action to correct quality problems
• Merchandise sales floor when needed
• Recovering to maintain sales floor product levels and to keep the store cleaned and organized
• Perform janitorial and housekeeping duties as needed

Sales Floor

• Performs all registered transactions accurately when assigned
• Maintain sales floor stock level properly merchandised (Sized) and categorized
• Follow general housekeeping standards
• Demonstrate competency in pulling pricing rotating sizing and hanging clothing
• Understand and achieve quotas to meet sales goals
• Follow sales floor procedures ensure highquality output and take action to correct quality problems
• Recovering to maintain sales floor product levels and to keep the store cleaned and organized
• Perform janitorial and housekeeping duties as needed

Donor Door

• Check accept unload and process donations from the customer
• Accurately maintain daily donation records
• Sort and process donations according to the current LLGI Standard Operating Procedures (SOP)
• Unload and load trailers and straight trucks according to standards
• Perform opening and closing procedures
• Prepare required records and reports
• Perform janitorial and housekeeping duties as needed and act as a Material Handler when needed or assigned

Processing and Pricing

• Unload inspect and sort donated goods following the current LLGI SOP
• Grade by using quality specifications sort into appropriate bins price according to SOP and assign to the staging area
• Transport stock to and from workstations
• Effectively manage time to ensure that work is completed efficiently and in accordance with production standards
• Assume responsibility and accountability for the completion of job duties and meet production goals
• Contribute to team success by involving others in work processes decisions and actions
• Perform janitorial and housekeeping duties as needed

Material Handling

• Transport stock to and from workstations donor doors and staging areas
• Assist processors in swapping full equipment with empty ones to expedite operations
• Help price furniture and keep them going from door directly to sales floor
• Assist in cutting cardboard and filling the cardboard gaylords
• Perform janitorial and housekeeping duties as needed

Sorting and Processing ShopGoodwill

• Sort through donated goods and identify items that are sold on ShopGoodwill
• Verify the quality and value of products that are collected to be sent to ECommerce
• Organize items into different categories including collectibles jewelry electronics wares purses etc.
• Create and log items into the Upright Labs manifest system
• Package items in totes and ensure that they are shipped to ECommerce daily
• Provide training to retail associates on what they need to be looking for when sorting for SGW items
• Act as the subject matter expert for SGW in the store

Core Competencies

Adaptability Managing Conflict Stress Tolerance

Communication Tenacity Urgency

Essential Job Requirements

Education Experience and Expectations

• Retail Associates or Store Production Team Leads are eligible to apply with a minimum of 90 days experience and eligibility under transfer or promotion policy
• Basic math skills
• Understands and follows LLGI policies and procedures.
• Requires the ability to be consistently at work and on time on scheduled work days.
• Embraces the mission vision and values of LLGI.
• Maintains confidentiality of information related to LLGI operations financial matters and personnel matters
• Interacts with people with disabilities in a manner that enhances their dignity privacy and confidentiality
• Demonstrates sensitivity and the ability to communicate with a diverse population
• Conveys information clearly through verbal communication
• Works independently while fostering a strong team atmosphere
• Demonstrates professionalism integrity and ethical behavior

Physical Requirements

• Lift or move up to fifty 50 pounds of clothing and housewares safely on and off retail shelving fixtures up to ten 10 feet high clothing racks four 4 feet high and zracks six 6 feet high
• Push and pull zracks holding up to one hundred 100 pieces of clothing and weighing a minimum of 150 pounds
• The ability to bend and reach into gaylords five 5 feet high to remove clothing and housewares
• Manual dexterity to fasten and unfasten buttons; snaps and zippers; operate cash registers and tagging guns
• Stand for long periods throughout the day
• The ability to perform a combination of tasks for extended periods such as stooping bending kneeling crouching crawling lifting reaching carrying pushing or pulling objects to sorting and hanging clothing and placing housewares on shelves and racks
• Demonstrate visual acuity to evaluate donated items for quality
• The ability to identify smells to evaluate donations for undesirable odors such as mold must dust bodily fluids and/or urine.

Environmental Conditions

• Work in a light industrial/warehouse environment with exposure to heat and cold
• Subject to exposure to allergens including dirt dust mold metals rubber plastics latex and pet hair

Tools and Equipment

Cash register credit/debit card machine barcode reader shopping carts shopping baskets wheeled spring carts wheeled deep carts wheeled zracks handheld pricing machine handheld tagging machine pallet jacks basic retail equipment personal protective equipment hand trucks furniture dollies 4wheel metal/plastic cages material lifts furniture dollies trash bin/can bushel carts trash compactor trash dumpster forklifts stackers (if applicable)

At Land of Lincoln Goodwill we offer a variety of benefits to our employees. For more information on what LLGI offers please click on this link:http://llgi/careers/. Land of Lincoln Goodwill is also a drug free workplace and equal opportunity employer. Safetysensitive positions offeredaresubject to a preemployment drug screenandall positions are required to have a criminal background check.

Apply today. Our Goodwill team is waiting for YOU!

Regular Contacts

LLGI Staff Volunteers/Community Service Workers Vendors/Suppliers

General Public Donors/Customers Service Participants