Field Service Network Manager 80 - 100 fmd
Field Service Network Manager 80 - 100 fmd
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Salary Not Disclosed
1 Vacancy
Job Description
Location:
Zurich Zurich SwitzerlandJob ID:
R0080258Date Posted:
Company Name:
HITACHI ENERGY LTDProfession (Job Category):
Communications & Corporate AffairsJob Schedule:
Full timeRemote:
NoJob Description:
The opportunity
Join our team as a highly motivated Network Manager to lead the capacity planning for installation & commissioning of Gasinsulated Switchgears and build up a global network of qualified Field Service Engineers. Ideally you have a strong background in Field Service good technical understanding of GIS strong analytical and planning skills and the ability to communicate and negotiate with upper management.
How youll make an impact
Analyze order intake and sales forecast of new business and service units to determine required resources and tools for installation commissioning and testing of Gasinsulated Switchgear globally
Develop plans to ensure right capacities both in manpower and tools and communicate accordingly
Align demand with internal stakeholders such as training centers tool providers and service centers to ensure right capacities at the right time at the right place
Monitor capacity development define corrective measures and report progress to management
Analyze global installed base data and determine required Field Service Engineers per country to cover future service demand. Synchronize demand with available resources in respective countries and global training capacities
Develop training and investment plans for each local service unit together with Training Center Product Experts and Sales
Collaborate with Local Service Unit Managers and agree on training plan and investments based on overall strategy and business plans to build up and sustain a global network of qualified Field Service Engineers
Develop & maintain guidelines and instructions for the Service Network for the quoting and of GIS Service
Communicate changes and updates to the Service Network and provide webinars to develop skills
Lead or support initiatives to support global Field Services Training or the Service Network
Your background
Master or Bachelors degree in Engineering or a related field
510 years of experience in Service ideally in Field Service planning business development or sales function
Strong understanding installation commissioning testing and overhauling of GIS desired
Knowledge of GIS technology of advantage
Strong analytical and planning skills
Ability to communicate and negotiate with Local Service Unit Managers; intercultural sensitivity required
Proficiency in Microsoft Office Suite
Proficiency in English German of advantage
Ability to work independently and as part of a team
More about us
Our flexible work practices help you optimize personal and business performance while creating an environment where all employees can develop their skills and grow.
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Required Experience:
Manager
Employment Type
Full-Time
