Front Desk
Front Desk
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Urology Front Desk Job Description
Essential functions and basic duties (This list may not include all the essential functions and duties assigned).
Greets all patients and visitors in a caring and professional manner
Collects at time of check in patient information such as patients demographics PCP pharmacy ID insurance verification copays
Close out cash drawer and count change
Applies NO SHOW fee to patients who miss appointments.
Confirms patients appointment using DAR (reschedule if patient wants to cancel or responded no to appointment reminder)
Schedules all patient appointments according to the established policy of the practice
Enters/Scans all current and new patient information into EPIC accurately
Answer all incoming telephone calls and determining the precise reason for the call
Directs telephone call to the appropriate personnel promptly and courteously.
Back up for EPIC referral WQs
Properly distributes mail and packages
Keeping up with waiting room cleanliness
Complies with HIPAA policies and procedures ensuring confidentiality and patient privacy
Complies with OSHA rules and regulations
Interacts with vendors staff physicians and visitors in caring and professional manner
Attends and participates in all office meetings as scheduled
High school diploma or GED
Customer service experienced
Good communication skills
Bilingual Spanish and English (preferred)
Employment Type
Full Time
