ServiceNow Software Engineering
ServiceNow Software Engineering
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Job Description
Description
ServiceNow SW Engineering
About the Role
We are seeking a skilled ServiceNow Developer to join our team and contribute to the design development and implementation of ServiceNow solutions. The ideal candidate will have expertise in the ServiceNow platform scripting and integrations to enhance and automate IT service management operations and business workflows.
Key Responsibilities
- Design develop configure and customize ServiceNow applications and modules to meet business requirements.
- Implement workflows in Service Catalog IT Service Management (ITSM) IT Operations Management (ITOM) CMDB Customer Service Management (CSM) and other ServiceNow modules as needed.
- Develop Workflows Business Rules Client Scripts UI Policies UI Actions and Script Includes.
- Create and maintain ServiceNow catalog items forms and UI components and have experience with UI Builder and Workspaces.
- Work with REST and SOAP APIs to integrate ServiceNow with thirdparty systems.
- Utilize IntegrationHub and MID Server for onpremises and cloudbased integrations.
- Support ServiceNow CMDB Discovery and Service Mapping for effective asset and configuration management.
- Develop automation solutions using Flow Designer Workflow Editor and Orchestration.
- Collaborate with stakeholders to analyze requirements and design scalable solutions.
- Manage update sets application deployment and version control in ServiceNow environments.
- Provide technical support troubleshooting and enhancements for ServiceNow applications.
- Follow best practices for governance security and performance optimization.
Required Qualifications
- Bachelors degree in Computer Science Information Technology or a related field (or equivalent experience).
- 8 years of experience in ServiceNow development and administration.
- Strong experience with JavaScript Glide API and ServiceNow scripting.
- Handson experience in building custom applications workflows and integrations.
- Knowledge of ServiceNow data model CMDB and service mapping.
- Experience with ServiceNow UI Builder Service Portal HTML CSS and AngularJS/ReactJS.
- Understanding of OAuth SAML Single SignOn (SSO) and authentication mechanisms.
- Familiarity with ITIL framework and IT service management best practices.
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)
- At least one ServiceNow Certified Implementation Specialist (CIS) certification.
- Experience with Agile development methodologies and version control (Agile 2.0 SAFe JIRA GitHub).
Personal qualities
- Integrity
- Teamwork
- Communication
- Customer Focus
- Problem Solving
- Initiative
- Growth Mindset
Impact & Scope
Impacts function and leads and/or provides expertise to functional project teams and may participate in crossfunctional initiatives.
Complexity
Works on complex problems where analysis of situations or data requires an indepth evaluation of multiple factors.
Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties skills responsibilities knowledge etc. These may be subject to change and additional functions may be assigned as needed by management.
Job
SoftwareSchedule
Full timeShift
No shift premium (India)Travel
Relocation
Equal Opportunity Employer (EEO)
HP Inc. provides equal employment opportunity to all employees and prospective employees without regard to race color religion sex national origin ancestry citizenship sexual orientation age disability or status as a protected veteran marital status familial status physical or mental disability medical condition pregnancy genetic predisposition or carrier status uniformed service status political affiliation or any other characteristic protected by applicable national federal state and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
If youd like more information about HPsEEO Policyor your EEO rights as an applicant under the law please click here:Equal Employment Opportunity is the LawEqual Employment Opportunity is the Law Supplement
Employment Type
Full-Time
