Newborn Coordinator
Newborn Coordinator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Acts as a liaison for new parents and our pediatric offices
- Attends all new parent classes
- Gathers all necessary documents to create newborn accounts entering demographics and historical data.
- Contacts parents while in the maternity ward to schedule initial pediatric visits. Schedules lactation consultant if needed.
- Follows up with parents at four weeks to verity insurance coverage and assists with the selection of medical plans if needed.
- Reaches out to parents after first visit to review practice information set up portal access and schedule well baby visits at age appropriate intervals.
- Reviews charts for newborn screenings and helps schedule any tests that need to be repeated.
- Attends Car Seat Technician class and inspects car seats for new parents at the office or during events
- Assists with referrals and care coordination as needed
- Maintains patient confidentiality and protected health information (PHI) in a manner consistent with HIPAA
- One year of pediatric office experience preferably in a busy medical office setting.
- Prior experience in patient outreach and referrals very helpful
- Knowledge of medical insurance plans a plus
- Ability to create and maintain effective relationships with the hospitals providers patients and staff
- Provides superior and compassionate care to patients and their parents
- Knowledge of electronic medical records desirable
Required Experience:
IC
Employment Type
Full Time
