Transportation Maintenance Senior Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Lead and manage the Transportation Maintenance workgroups and work programs. This includes the following:
  • Develop the overall strategy and direction for the Transportation Maintenance work programs.
  • Conduct strategic operations and program assessments for the division through identifying a short and long term improvement roadmaps.
  • Represent the Transportation Maintenance Division in both departmental and crossdepartmental management meetings.
  • Create and support a culture of continuous improvement at all levels of employees and monitors the implementation and impact of continuous improvement activities.
  • Analyze division metrics regarding programs and services to ensure efficiency effectiveness and success and create action plans for improvement as needed.
  • Collaborate with the Utilities Maintenance Manager to assure coordinated repair strategies and implementation plans as well as a shared understanding of work quality.
  • Develop and integrate policy direction into daytoday work as well as into longterm work programs. Determine policies and procedures needed to help achieve goals.
  • Identify and develop new programs and services and evaluates new technology as needed to provide efficient and effective service.
  • In collaboration oversee information technology (including Global Positioning Satellite GPS and Vehicle Tracking program) reporting and make decisions about use of new technologies in the Transportation work programs.
  • Participates on the citys Emergency Management Team. Develops Emergency Response plans and directs response efforts. Directs emergency response efforts for snow removal and within appropriate chain of command for other events managed by the Boulder Office of Emergency Management. Perform condition and damage assessment in relation to emergency events. Communicates with other city state and county departments in planning and implementation and recommendations on operational changes.
  • Oversee the development and implementation of safety and training programs in Transportation Maintenance in cooperation with Safety and Compliance Manager. Monitor training and work results including reviewing and evaluating accidents injuries and claims.

• Manage and supervise workgroup employees and supervisors according to the supervisory paragraph below. This also includes the following:
  • Identify staff development & performance management measures to optimize work group performance and employee satisfaction.
  • Provide people management skills that can instill trust and engage and motivate staff.
  • Identify problems and provide guidance on resolution communicate work goals and plans advance a culture of continuous improvement review work progress assure quality work products and determine resource needs.
  • Oversee and guide employee performance throughout the division. Oversee employee corrective action processes and outcomes; provide guidance leadership and is involved as needed on all bargaining unit issues and concerns and any formal grievances.
  • Serve as an escalation point for employee relations issues and coach Supervisors on effective employee management and final oversight for contractors and contracts to ensure project specifications are being followed.
  • Support a culture of twoway dialogue and ensure all division employees receive timely and relevant information. Communicate information from management to employees directly and through the Supervisors in an accurate and supportive manner.
  • Involve employees in decisionmaking processes seek employees ideas and input encourage employees to be productive and to produce high quality work recognize and work with differences between employees and their work styles.

• Perform and manage administrative functions of the organization including:
  • Prepare and manage the budget for the Transportation Maintenance Division to ensure the effective efficient expenditure of allocated funds. Evaluate trends and anticipate issues in collaboration with other managers and directors with upcoming work programs projects or enhancements.
  • Analyze the Operations & Maintenance Budget & Develop a Resource Allocation Strategy that effectively matches resources to services being provided.
  • Develop strategic goals and oversee implementation of new work programs and data bases and other computerized work programs.
  • Conduct and oversee analyses and studies as necessary to address current and potential future issues within the infrastructure under management.
  • Ensure that the transportation bikeways greenways median and flood management systems maintain compliance with City County State and Federal regulations.
  • Monitor the management of software programs and ensure the effective response to requests and issues submitted through that system.
  • Work closely with the planning and engineering functions to identify longterm issues and opportunities and to support the planning and of projects.
  • Collaborate with the Capital Improvement Projects group to ensure the coordination of transportation maintenance support.
  • Analyze develop and prepare material and data and serve as an advisor for advisory boards and City Council on transportation maintenance; make recommendations and presentations as appropriate.
  • Oversee consultant contracts and participate in the hiring and supervision of consultants.
  • Testify in court on the Citys behalf in claims against the City for transportation maintenance activities.
  • Ensure the development and implementation of proper maintenance records.

• Plan develop direct and coordinate the goals and objectives of the transportation groups with other city work groups divisions and departments including:
  • Perform and facilitate strategic planning master planning and policy development related to Transportation Maintenance.
  • Development of Systems Integration Plan in Transportation Maintenance for Asset Management Tool currently being implemented across Public Works.
  • Provide information and input to project engineering on needed streets bikeways greenways median flood and graffiti control system repair replacement and rehabilitation.
  • Implement applicable broader city initiatives strategic programs policies and plans.
  • Provide technical expertise and participate in the creation for development standards within the department and the organization.
  • Ensure compliance with city permitting requirements and other applicable ordinances.

• Provide technical resources direction and training for all aspects of streets alleys bikeways greenways median flood and graffiti control maintenance including:
  • Oversee and review on an ongoing basis the skill and training requirements for staff.
  • Ensure that required training has been identified and completed.
  • Take the lead in investigating and provide information on legal claims.

• Provide excellent service to internal and external customers including:
  • Compile and prepare information and reports in response to the public departmental media or other requests and manage public processes as .
  • Coordinate and review work programs and projects with other departmental divisions and workgroups as well as with other departments and government agencies to ensure work is completed cooperatively and efficiently and to ensure that resources and assistance are provided as needed and as appropriate.
  • Provide input regarding maintenance needs and concerns related to transportation development reviews and projects.
  • Assure maintenance supervisors are informed and in compliance with city permitting and ordinance requirements for work performed by city crews and contractors.
  • Develop and implement communication plans and public processes for connection and input/feedback opportunities with the public and others regarding work programs and plans.
  • Make presentations to City departments community organizations and other local governments.

• Perform related duties as required by management to meet the needs of the City.

• Take proper safety precautions anticipates unsafe circumstances and acts accordingly to prevent accidents. Responsible for the safety of self others materials and equipment. Use all required safety equipment.

Generally duties and responsibilities are listed from most to least critical or time consuming.

MINIMUM QUALIFICATIONS

• Excellent verbal and written communications skills including the ability to deal tactfully and effectively with the public.
• Proven ability to lead manage and organize a large workgroup as well as demonstrated ability to set goals and to achieve them.
• Demonstrated ability to identify clear standards and expectations for employee work performance and ability to monitor work performance and track qualitative performance measures.
• Demonstrated ability to plan coordinate and supervise the work of multiple work programs simultaneously and to provide quality control for technical work competence.
• Project management skills including the ability to coordinate and monitor the work of others.
• Demonstrated ability to develop and manage budgets.
• Ability to respond to emergency situations and after normal work hour needs.
• Valid drivers license. Have and maintain an acceptable motor vehicle record and criminal history record.

PREFERRED QUALIFICATIONS

• Previous experience managing public works assets including operations maintenance and capital.
• Previous experience within a local government.
• BiLingual English/Spanish

REQUIRED EDUCATION AND EXPERIENCE

• Five years minimum work experience demonstrating ability and initiative to work independently with minimal supervision to assume responsibility to prioritize and resolve problems to work under pressure to formulate procedures to train and motivate staff to pay close attention to detail and to carry plans and programs to completion.
• A minimum of ten years progressively responsible supervisory experience including experience in the fields of transportation maintenance maintenance administration and budgeting.

SUPERVISION

Supervision Received: Director of Transportation & Mobility

Supervision Exercised: Transportation Maintenance Project Manager Transportation & Mobility Maintenance Supervisors

WORKING CONDITIONS AND REQUIREMENTS

Physical and Mental Effort: Sufficient clarity of speech and hearing or other communication capabilities that permits the employee to communicate effectively on the telephone and in person. Sufficient vision or other powers of observation that permits the employee to review evaluate and prepare a variety of written documents and materials. Sufficient manual dexterity that permits the employee to operate computer equipment and other office equipment. Sufficient personal mobility and physical reflexes which permits the employee to work in an office setting. Work may include extended periods of time viewing a computer video monitor and/ or operating a keyboard. Ability to work under stress from demanding deadlines public contact and changing priorities and conditions.

Must be able to complete demanding emergency response tasks and direct the response of other employees and agencies while operating from a mobile setting. Must be able to provide clear and precise direction on required emergency response while remaining calm and professional at all times.

Work Environment: Works primarily in a clean comfortable environment. Works in a setting subject to continuous interruptions and background noises.

Machines and equipment used include but are not limited to the following: City vehicle. Frequently uses standard office equipment including personal computers telephones calculators and copy/fax machines.