Service Team Lead - QR sales - Patna
Service Team Lead - QR sales - Patna
Posted on :
13-04-2025
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1 Vacancy
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Job Description
About Us:
Paytm is Indias leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
About Team :
QR & Sound Box is one of Paytms business tools to help merchants grow and manage their business through simplicity and datadriven technology. This team is responsible for growing the penetration of Paytms QR Code & Sound Box business in Indian merchants. Visibility Accountability through Extensive QR/Soundbox deployment. Grow Distribution and Market share in the assigned area of operations. Formulate and Launch the counter strategy for local initiatives taken up by the competition. Plan the market size span and geographies by the team.
Responsibilities :
1. Team Management (Service FSEs) min 1520.
2. SLA Management Ticket Closure of both Proactive and Reactive Merchants issues.(device related)
3. Material Management from Hub to FSE.(Fwd and Reverse Logistics).
4. Upselling Skill.
5. Analytical and Data Manager.
6. Trainer Mindset.
Criteria :
1. Strong service background
2. Industry DTH/Broadband/Consumer Electronics etc.
3. Local market knowledge
4. Strong understanding of stock handling/ inventory management
Why join us
1. A collaborative outputdriven program that brings cohesiveness across businesses through technology
2. Improve the average revenue per use by increasing the crosssell opportunities
3. A solid 360 feedback from your peer teams on your support of their goals
4. Respect that is earned not demanded from your peers and manager
Compensation: If you are the right fit we believe in creating wealth for you With enviable 500 mn registered users 21 mn merchants and depth of data in our ecosystem we are in a unique position to democratize credit for deserving consumers & merchants and
we are committed to it. Indias largest digital lending story is brewing here. Its your opportunity to be a part of the story!
Employment Type
Full Time
Key Skills
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