Events Promotions Associate
Events Promotions Associate
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Salary Not Disclosed
1 Vacancy
Job Description
Why Ballys
Ballys Corporation is a global casinoentertainment company with a growing omnichannel presence currently owning and managing 15 casinos across 10 states a golf course in New York a horse racetrack in Colorado and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle UK further expands its international footprint and enhances its diverse entertainment offerings. It also owns Ballys Interactive International formerly Gamesys Group a leading global interactive gaming operator Bally Bet a firstinclass sports betting platform and Bally Casino a growing iCasino platform.
Role:
Assist Special Events & Promotions Manager with facilitating the operations of inhouse events & promotions which include giveaways gift pickups player events. Events & Promotions associates also assist entertainment as ushers when needed and Motorcoach department.
Responsibilities:
Facilitate events & promotions through distributing gifts Xtra Credit and promotional merchandise.
Assists in events through setting up event space organizing merchandise and decorations and filling out customer forms.
Occasional cash handling. Must receive cash handling instructions and abide by property cash handling policies and procedures.
Assists patrons in requests for assistance services and information in a courteous respectful manner. Provides superior guest service to all guests.
Educates customers on upcoming promotions and events. Maintains knowledge of property information including memorabilia.
Prepare and facilitate decorations for special events parties property for holidays and any other request by other departments.
Upholds the Mission Statement We create authentic experiences that rock.
Usher Scans tickets as guest enter and exit the theater and notify the Box Office Manager if an error occurs.
Prohibits guests to enter with outside beverages.
Assists guests in locating proper seat and section in the venue.
Motorcoach Prepares group package incentives including communication bus payment coupons club cards and group tracking.
Reconciles group activities and any payments due to coordinator upon checkout.
Promotes outstanding guest relations.
Markets Motorcoach packages to tour operators and bus companies through telemarketing trade show leads and tourism referrals.
Creates player accounts from group manifest.
Greets busses on arrival welcoming explaining Encore players cards and casino promotions and assists players with all inquires.
Represents Hard Rock Biloxi in the most positive manner with guests coworkers managers and vendors.
Lives by the Hard Rock Values!
Qualifications:
High School diploma general education (GED).
Must possess basic computer skills and knowledgeable with casino computer systems and Microsoft applications.
A Mississippi Gaming Commission work permit is required for this position.
Must possess excellent organizational skills.
Must be very detailed oriented.
Must project a professional and positive image.
Must have a high level of energy
Excellent interpersonal skills.
Ability to deal with people in a manner that shows sensitivity tact and professionalism.
Must be able to communicate clearly and effectively with all Hard Rockers and guests.
Ability to understand and promulgate written memos instructions regulations.
Excellent telephone skills required.
Must be able to lift at least 25 pounds.
Must be able to stand for 4 or more hours.
Must be prompt and able to work in a veryfast paced environment.
Training
All employees are required to complete mandatory compliance training within thirty 30 days of hire date then annually thereafter. Training marked with an asterisk below must be completed prior to reporting to their respective work area. The below courses are required for this position:
Active Shooter Awareness Training
Cybersecurity Awareness for the Workplace
General Employee Safety Training
Hazard Communication
Responsible Gaming Awareness Training
Title 31 Introduction Overview*
Title 31 SAR Incident Reporting Awareness Training*
Sexual Harassment Awareness for Frontline
Title 26 & Form 8300 for NonCasino Departments*
Working Conditions
Physical Demands How Often Environmental Conditions How Often
Standing C Extreme Cold R
Walking F Extreme Heat R
Sitting F Temperature Changes R
Lifting C Wet R
Carrying C Humid R
Pushing F Noise C
Pulling F Vibration R
Climbing F Hazards O
Balancing R Atmospheric Conditions R
Stooping C Cigarette Smoke C
Kneeling C
Crouching R
Crawling R
Reaching C
Handling C
Grasping F
Feeling C
Talking C
Hearing C
Repetitive Motions C
Eye/Hand/Foot Coordination O
CConstantly 58 hours per shift) FFrequently 25 hours per shift) OOccasionally (Up to 2 hours per shift) RRarely (does not exist as regular part of job)
Please check the physical strength of the job from the categories listed below.
Little physical effort
Light work
XMedium work
Heavy work
Very heavy work
Whats in it for you:
Competitive Salary with annual performance reviews
Comprehensive health coverage plan that includes medical dental and vision
401(K)/ Company Match
Access Perks and Childcare discounts
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
Let Ballys Bet on You We cant wait to meet you!
Required Experience:
IC
Employment Type
Temp
