System Administrator
System Administrator
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$ 73000 - 109400
1 Vacancy
Job Description
If youre passionate about building a better future for individuals communities and our countryand youre committed to working hard to play your part in building that futureconsider WGU as the next step in your career.
Driven by a mission to expand access to higher education through online competencybased degree programs WGU is also committed to being a great place to work for a diverse workforce of studentfocused professionals. The university has pioneered a new way to learn in the 21st century one that has received praise from academic industry government and media leaders. Whatever your role working for WGU gives you a part to play in helping students graduate creating a better tomorrow for themselves and their families.
The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
At WGU it is not typical for an individual to be hired at or near the top of the range for their position and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
Job Description
The Solution Administrator is responsible for Solution Management Integration Maintenance Ed Tech Engagement Security and Compliance Disaster Recovery and Business Continuity User Support and Training Vendor Management Integration Review and Advisement Performance Monitoring and Optimization and Policy Development and Documentation. The Solution Administrator ensures the seamless operation of the universitys technological infrastructure while adhering to industry standards and best practices.
Job Duties
Oversees the administration and maintenance of software solutions critical to the universitys operations.
Manages the integration of various systems and platforms to ensure interoperability and data consistency.
Collaborates with faculty and staff to identify evaluate and implement educational technologies that enhance the learning experience.
Implements and enforces security protocols to safeguard sensitive information and ensure compliance with relevant regulations.
Develops and maintains comprehensive plans to mitigate the impact of disasters and ensure business continuity.
Provides technical support to users and conducts training sessions to promote efficient use of technology resources.
Liaises with vendors to negotiate contracts resolve issues and ensure service level agreements are met.
Evaluates proposed integrations for feasibility compatibility and alignment with organizational objectives.
Monitors system performance identifies bottlenecks and implements optimizations to enhance efficiency.
Develops and updates policies procedures and documentation related to technology usage and administration.
Performs other jobrelated duties as assigned.
KSAs
Proficiency in system administration particularly in cloudbased environments.
Strong understanding of integration techniques and protocols.
Knowledge of educational technologies and their applications in online learning environments.
Familiarity with cybersecurity principles and best practices.
Experience with disaster recovery planning and implementation.
Excellent communication and interpersonal skills.
Ability to troubleshoot technical issues and provide timely solutions.
Strong project management and organizational skills.
Familiarity with vendor management and contract negotiation.
Understanding of accreditation standards regulatory requirements and industry best practices related to program development and institutional compliance.
Proven ability to design and assess curriculum effectiveness learning outcomes and student engagement strategies particularly within a Competencybased Education model.
Experience with online learning platforms learning management systems (LMS) and educational technologies used in online and hybrid learning environments.
Knowledge of adult learning theories and principles including instructional design methodologies tailored to adult learners in diverse academic settings.
Ability to collaborate effectively with academic departments faculty members subject matter experts and instructional designers to develop and deliver highquality educational programs.
Strong project management skills including the ability to coordinate crossfunctional teams manage project timelines and ensure alignment with departmental goals and objectives.
Proficiency in data analysis and interpretation to inform program development decisions assess program efficacy and identify areas for continuous improvement.
Clear and concise communication skills with the ability to articulate program objectives outcomes and value propositions to internal and external stakeholders.
Willingness to explore innovative approaches to program development incorporate emerging technologies and adapt to evolving trends and student needs in higher education.
Ability to work effectively both independently and as part of a team.
Minimum Qualifications
Bachelors Degree in Computer Science Information Technology or a related field.
2 years of experience in developing and refining educational programs courses and curricula within the higher education sector.
Preferred Qualifications
Masters Degree in Computer Science Information Technology or a related field.
Experience with learning management systems (LMS) and student information systems (SIS).
Prior experience in a leadership or supervisory role.
Certifications such as CISSP CompTIA Security or ITIL
Job Description Disclaimer: This position description provides the major duties/responsibilities requirements and working conditions for the position. It is intended to be an accurate reflection of the current position however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.
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Position & Application Details
FullTime Regular Positions (classified as regular and working 40 standard weekly hours): This is a fulltime regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical dental vision telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual flexible paid sick time with no need for accrual 11 paid holidays and other paid leaves including up to 12 weeks of parental leave.How to Apply: If interested an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.
Additional Information
Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. Its not allinclusive.
Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
