Case Management Supervisor - 4485
Case Management Supervisor - 4485
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Job Description
BronxWorks helps individuals and families improve their economic and social wellbeing. From toddlers to seniors we feed shelter teach and support our neighbors to build a stronger community. In all aspects of our work we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 65 locations throughout the borough providing a variety of programs that offer assistance in the areas of family children and youth support educational services elder care homelessness mental health and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.
RESPONSIBILITIES
Supervise case work staff through weekly individual and monthly group meetings
Review case records and reports at least monthly
Direct staff interventions in difficult or crisis situations
Maintain and monitor program variance reports to ensure statistical goals are being met
Monitor program for quality assurance and contract compliance
Provide each staff member with monthly progress report and yearly performance appraisals
Assist in the development and implementation of services for clients
Maintain a case load and provide direct services to client including intake engagement assessment service plan development referral advocacy counseling exit summaries and followup
Interview and recommend staff for hire
Submit reports to supervisor monthly or more frequently as required
Represent the agency at meetings and events
Act as a liaison between BronxWorks and other CBOs the area community district and government agencies
Perform additional duties as assigned
Program Specific Responsibilities
- Oversee case management ensuring uniform quality of services and compliance with regulatory agencies.
- Recruit train supervise and motivate a team of wellinformed professional staff.
- Intervene in major crisis with clients staff and agencies ensuring wellbeing and compliance with laws and government regulations.
- Implement goals for relocating the maximum number of homeless families to appropriate permanent housing.
- Coordinate an interagency program of comprehensive social services providing specialized mental health service.
- Prepare social services statistics and reports for performance analysis and program planning.
- Formulate and implement social services policies and procedures.
QUALIFICATIONS
Masters degree in Social Work or related field or bachelors degree and three to five years experience providing case management services
LMSW is required within 6 months of hire if not obtained as of hire date.
Prior supervisory experience working in a social service agency preferred
Proficiency in modern business communications including personal computers electronic mail voicemail facsimile and copier equipment
PHYSICAL REQUIREMENTS
- Ability to use a computer for prolonged periods.
- Ability to occasionally lift and/or move up to 10 pounds.
- Ability to stand walk or sit for long periods of time.
- Ability to bend and retrieve objects and/or documents.
- Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.
- Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather including inclement weather if required to conduct home visits and/or field work.
BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms conditions and privileges of employment including but not limited to recruitment hiring compensation training and employee development placement promotion demotion upgrading downgrading transfer layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race color gender sex age religioncreed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition military and veteran status gender identity or expression genetic information status as a victim of domestic violence or any other characteristic protected by federal state or local you require reasonable accommodation as part of the application process please contact.
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Required Experience:
Manager
Employment Type
Full-Time
