Linkage to Care Specialist 006548
Linkage to Care Specialist 006548
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Job Description
Position:Linkage to Care Specialist #006548
Program:Case Management
Department:Senior Services
Reports to:Director of Senior Services
Compensation:$23.00$30.35 per hour plus $1.75 per hour Shift Differential Premium for hours worked between 6pm6am
Schedule: MondayFriday 9:00am to 6:00pm
Status:100 FullTime NonExempt Union
Probation:90 days
Benefits:Medical Dental Vision; also including Life Insurance LongTerm Disability Employee Assistance Program and a 403(b) Retirement Plan
Centers Mission:
Building a world where LGBT people thrive as healthy equal and complete members of society.
DEPARTMENT SUMMARY: The Senior Services department supports and enriches the lives of lesbian gay bisexual and transgender (LGBT) people 50 years and older with an overarching goal of successful aging in place. In this effort the department provides a broad array of social educational and support services to LGBTQ older adults all of which are free or lowcost. We have an expanding population of LGBTQ seniors experiencing homelessness and are growing as a department to include on site affordable housing.
JOB SUMMARY: The Linkage to Care Specialist will serve to connect and retain older adults in needed care. The goal of this position is to help empower older adults to obtain all the needed support and services they require to more successfully age in place. This position will help reduce barriers to care for older adults who may struggle to navigate the complex array of services and benefits open to them.
ESSENTIAL FUNCTIONS:
Assists HIVpositive patients PrEP patients and atrisk patients in person by phone by text and/or email to support client linkage and retention in health mental health and ancillary services including forms completion service selection and appointment scheduling in support of overall wellbeing and to overcome any barriers that may exist for the client;
Educates and provides information to clients on services available throughout the Center and externally in Los Angeles County and assists in program enrollment relevant to their individual needs;
Coordinates financial screening visit first medical visit and other services such as mental health 12step programs legal aid housing assistance general relief and support services;
Provides benefit/insurance enrollment financial screening case management and counseling support until client successfully links to care;
Assesses for and helps mitigate barriers to care including physical and mental ability transportation and ability to effectively use technology and locates patients and supports clients reengagement in care through collaborations with community partners and external resources;
Provides consistent collaboration and followthrough within the Department with other relevant Center programs and externally to identify possible patients and establish or reestablish care and increase retention;
Coordinates with clinical staff including Health Services nursing and psychosocial case management to ensure continuity of care following patients attendance of medical visits;
Conducts field investigation (site visits to other Center locations patients homes neighborhoods shelters etc. to provide services including locate notify patients of test results and informing patients of referrals to necessary medical evaluation and treatment;
Identifies and establishes referral linkages through networking with community agencies and external organizations;
Enters and maintains accurate data collection enrollment tracking clinical documentation and reporting forms;
Follows established protocols to conduct screening interviews explains research protocol conducts informed consent and enrolls patients as appropriate in research studies;
Complies with Institutional Review Board (IRB) standards and policies in all study activities;
Participates in staff meetings and other meetings as required;
Other duties as assigned;
JOB QUALIFICATIONS AND EXPERIENCE:
Knowledge of or experience working with the LGBTQ community and familiarity with issues of particular relevance to LGBTQ people;
A passion for the Centers work and its mission to make the world a better place for LGBTQ people;
Minimum 2 years of experience in HIV/STD prevention or related field;
Experience and interest in working with the target population and the patients specific needs;
Knowledge of HIV/STD infection transmission and prevention;
Knowledge of community resources and referrals for HIV/STDs mental health case management insurance regulations and additional appropriate clientcentric referrals;
CPR (BCLS) certification within 60 days of hire;
Excellent verbal and written communication skills including strong interpersonal and organizational skills;
Strong computer skills and knowledge including word processing database operations spreadsheets and other software systems;
Access to reliable transportation and the ability to be insured;
Bilingual skills a plus (ASL/English/Spanish fluency preferred);
Demonstrated ability to work effectively with people of diverse races ethnicities nationalities sexual orientations gender identities gender expression socioeconomic backgrounds religions ages Englishspeaking abilities immigration status and physical abilities in a multicultural environment.
The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race color ancestry national origin sexual orientation gender identity and expression sex pregnancy childbirth and related medical conditions religion disability age military or veteran status including status as a victim of domestic violence or stalking genetic information (including family medical history) political affiliation or activities medical or health conditions and marital status.
The Center has implemented a policy requiring all staff to be uptodate with COVID19 vaccinations as a condition of employment subject to applicable federal state and local laws. For more information please contact
Required Experience:
Unclear Seniority
Employment Type
Full-Time
