Senior Product Manager Observability
Senior Product Manager Observability
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$ 118450 - 260590
1 Vacancy
Job Description
Bring your heart to CVS Health. Every one of us at CVS Health shares a single clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced humancentric health care for a rapidly changing world. Anchored in our brand with heart at its center our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal convenient and affordable.
Position Summary:
Join Fortune 7 CVS Health as a Senior Product Manager for the SRE Observability & Monitoring platform to lead our organizations efforts to develop and drive the strategic vision in establishing the SRE & Observability function for Aetna Technology division. As the Senior Product Manager you will play a critical role in shaping the direction of SRE practices within the company working collaboratively with crossfunctional teams to drive transformative outcomes best practices and building a center of excellence.
As a Senior Product Manager you will play a critical role in defining the product strategy gathering requirements and driving the successful delivery of our SRE and Observability solutions. You will collaborate closely with crossfunctional teams including engineering design and operations to ensure the products meet customer needs and drive business growth. You will also be responsible for engaging with various software vendors that support a series of applications that are critical to the overall delivery of Observability platform.
In this position you will:
- Define the product vision strategy and roadmap for our SRE and Observability products aligning them with business goals and customer needs
- Gather and prioritize product requirements from customers stakeholders and internal teams ensuring a deep understanding of their needs and pain points
- Collaborate closely with engineering teams to translate requirements into actionable user stories and technical specifications
- Drive the agile development process working closely with engineering design and operations teams to ensure timely delivery of highquality features
- Define and track key performance indicators (KPIs) to measure the success and adoption of the SRE and Observability products
- Conduct user testing and gather feedback to continuously improve the user experience and drive product enhancements
- Act as a subject matter expert providing guidance and support to internal teams and customers on SRE and Observability best practices
- Maintain comprehensive documentation of systems procedures and best practices fostering a culture of knowledge sharing and mentorship within the SRE team
- Stay up to date with industry trends and emerging technologies in SRE and Observability bringing innovative ideas to the product roadmap
- Ensure that SRE practices adhere to industry standards and regulatory requirements
Required Qualifications
- 7 years of experience as a Product Manager/Product Owner preferably in the SRE Observability or DevOps space and well versed in SRE principles SRE Metrics Observability Monitoring and Automation
- 5 years of experience with OpenTelemetry (OTEL) standards
- 3 years of experience with at least one of the Observability & Monitoring LGTM platforms such as Loki Grafana Tempo Managed Prometheus or Mimir
- Ability to translate complex technical concepts into clear product requirements
- Experience creating product roadmaps use cases product workflows and writing detailed product stories using Rally or Jira and evangelizing with the stakeholders
- Experience working in an agile development environment driving the product development process from ideation to delivery
- Experience working with onshore/offshore teams
Preferred Qualifications
- Experience in implementing and improving SRE metrics in complex and distributed environments
- Experience with Anomaly detection in Observability Engineering leveraging AIOps & Machine Learning technologies
- Experience with APM and Logging tools such as AppDynamics New Relic & Splunk
Education
- Bachelors degree or equivalent experience (High School Diploma and 4 years relevant experience)
Pay Range
The typical pay range for this role is:
$118450.00 $260590.00
This pay range represents the base hourly rate or base annual fulltime salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience education geography and other relevant factors. This position is eligible for a CVS Health bonus commission or shortterm incentive program in addition to the base pay range listed above. This position also includes an award target in the companys equity award program.
In addition to your compensation enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical dental and vision benefits. Eligible employees may enroll in the Companys 401(k) retirement savings plan and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fullypaid term life insurance plan to eligible employees and shortterm and long term disability benefits. CVS Health also offers numerous wellbeing programs education assistance free development courses a CVS store discount and discount programs with participating partners. As for time off Company employees enjoy Paid Time Off (PTO) or vacation pay as well as paid holidays throughout the calendar year. Number of paid holidays sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits please visit Benefits CVS Health
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal state and local laws.
Required Experience:
Senior IC
Employment Type
Full-Time
