Senior Product Marketing Specialist
Senior Product Marketing Specialist
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$ 102000 - 154000
1 Vacancy
Job Description
Job Description
Senior Product Marketing Specialist Release Marketing
About the Role
Were looking for a highly organized detailobsessed marketer to join our team as a Senior Product Marketing Specialist Release Marketing. This person will help build scale and standardize our gotomarket processes for product releases across the year. Youll work closely with product marketers enablement creative teams and product managers to ensure our launches are cohesive compelling and consistently executed.
What Youll Be Doing
Helping define and improve release marketing processes across teams and functions.
Contributing to product demo videos ensuring technical accuracy and marketing clarity.
Maintaining roadmap presentations and other core product marketing materials.
Building repeatable launch processes and enablement strategies used across key annual milestones.
What You Bring to the Role
A love for making the complex feel simpleespecially when it comes to explaining how new features and products work.
Strong project management skills you think ahead and create detailed workback schedules taking into account all tasks approvals and reviews needed to meet deadlines.
A collaborative mindset and the ability to build strong relationships across crossfunctional teams. Youre comfortable navigating complex crossfunctional teams to align stakeholders and deliver a cohesive outcome.
An eye for detail and qualitywhether thats pixelperfect slides or polished demo scripts.
Basic Qualifications
Bachelors degree (STEM or business degrees preferred).
13 years of experience in product marketing preferably in SaaS or customer experience technology.
Proficiency with common business tools such as Slack and Google Workspace.
Preferred Qualifications
Familiarity with Zendesk or other customer service tools.
Handson experience working as a customer support agent or team lead especially in technical support or service organizations.
Where We Work
Were aiming to hire this role in one of our marketing hub locations: San Francisco Austin or Seattle.
In this role our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection collaboration learning and celebration while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific inoffice schedule is to be determined by the hiring manager.
The US annualized base salary range for this position is $102000.00$154000.00. This position may also be eligible for bonus benefits or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations the offer for the successful candidate for this position will be based on job related capabilities applicable experience and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles) and do not include bonus benefits or related incentives.Hybrid: In this role our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection collaboration learning and celebration while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific inoffice schedule is to be determined by the hiring manager.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working enables us to purposefully come together in person at one of our many Zendesk offices around the world to connect collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
Zendesk is an equal opportunity employer and were proud of our ongoing efforts to foster global diversity equity & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race color religion national origin age sex gender gender identity gender expression sexual orientation marital status medical condition ancestry disability military or veteran status or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application complete any preemployment testing or otherwise participate in the employee selection process please send an email to with your specific accommodation request.
Required Experience:
Senior IC
Employment Type
Full-Time
