Surveillance Officer

Why Ballys

Ballys Corporation is one of the worlds leading entertainment companies with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation energy and dedication to creating thrilling gaming experiences we were born to entertain.

A career with Ballys means starting on a path to endless possibilities. Our growing business is searching for serviceminded individuals looking for a place to build and grow excel and truly make a difference. So if you want to be challenged in an exciting and fastpaced environment this is the place for you!

The role:

• Protects casino assets via CCTV.

The Responsibilities:

• Maintain a pleasant friendly and welcoming attitude toward all external and internal guests at all times.
• Observe all guest and team member activities in all monitored areas including but not limited to casino floor cage count room restaurants and back of house common areas.
• Monitor activity for criminal activity violation of Missouri Gaming Commission regulations and/or violation of company policies and procedures.
• Appropriately record activities and report observations to company and Missouri Gaming Commission officials.
• Appropriately record surveillance activity in daily log.
• Maintain strict confidentiality relative to financial information operating systems company policies and procedures market plans and team member and patron information.
• Have complete knowledge of all casino events and promotional activities.
• Keep work area in a clean and orderly manner.
• Ensure the safety and security of all guests and team members.
• Comply with all policies and procedures established by Ballys KC and departmental management.
• Other duties as assigned or any reasonable request from any member of management.

Qualifications:

• A high school diploma or GED is preferred.
• Previous CCTV experience is preferred.
• Must obtain Missouri Gaming Commission occupational license.
• Ability to write clear and concise reports using correct grammar and punctuation.
• Appropriate use of personal computer fax machine and telephone with voice mail system.
• Knowledge of all surveillance equipment including CCTV cameras and monitors NVR system alarm systems and listening devices and all CCTV related computer systems.
• Knowledge of all table games and casino internal controls.
• Must be able to work any assigned shift including late nights weekends holidays and overtime.
• Read write and understand simple instructions.
• Communicate appropriately with all casino guests casino departments and fellow team members.
• Understand and adhere to all Missouri Gaming Commission regulations and any other applicable federal state and/or local regulations.
• Accurately perform all assigned job duties in a fastpaced environment usually under strict time pressures and usually with a high volume of phone calls and twoway radio traffic.

Whats in it for you:

• Competitive Salary with annual performance reviews
• Comprehensive health coverage plan that includes medical dental and vision
• 401(K)/Company Match
• Employee Stock Purchase Plan
• Access Perks and Childcare discounts

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change any time with or without notice.

Required Experience:

Unclear Seniority