Job Description
Essential Functions:
- Travel onsite as needed to gather more information to ensure design accuracy provide technical guidance and presales support to influence customer on a potential sale by conducting competitive solution trials demonstrations presentations or technical evaluations.
- Develop technical and commercial design(s) on assigned projects or accounts that differentiate Cognex win the business and deliver the expected growth and profitability.
- Review and identify technical risks on sales quotation/proposal document by ensuring viable set of hardware and software requirements as applicable on BOM based on customer needs. May need to communicate risk or build risk mitigation plans.
- Work closely with sales and the end customer to ensure the project is properly documented with an accurate solution in order to easily hand off to the project team (Project Manager Field Service Engineers or 3rd Party contractors). May help with deviations as needed.
- Provide internal and external mentoring and training as applicable to support project improve the handover process or support certification/commissioning activity.
- Collect consolidate and disseminate competitive information gathered during the pursuit process and communicate unmet market needs competitor product/service analysis and market trends to direct management and/or members of the Business Unit.
- Following project completion take a proactive role in continuous improvement efforts by obtaining feedback from the Project team on developed solutions to enhance solutions and support troubleshooting training and personal development.
Knowledge Skills and Abilities:
- Ability to determine root cause on electromechanical solutions by using strong troubleshooting skills and sound judgement.
- Ability to quickly turn around complex technical solutions by interpreting customer specifications organizing the information analyzing it and applying advanced problemsolving skills
- Excellent interpersonal skills with the ability to effectively communicate influence lead and present to various stakeholders.
- Strong time management skills with the ability to effectively prioritize workload collaborate with assigned project personnel during the project life cycle and will help with escalations on other projects from less experienced members.
- Strong understanding of the sales cycle and positively impact sales opportunities. Able to deal tactfully with sensitive customer issues as needed.
- Strong knowledge of working safely in industrial environments by strictly following safety guidelines and protocols (May vary per region/customer)
- Wide range of knowledge including industrial communication methods Networks Programming languages image processing with a strong understanding of lighting and optics.
- Strong industry knowledge to include movement of product understanding of Controls PLCs Warehouse Management Systems Automation Conveyance method) and gantry robotics.
- Ability to conduct troubleshoot and remote support others on onsite optimizations perform trials and conduct data analytics to improve performance on solutions.
Minimum Education and Work Experience Required:
- BA degree in a technical discipline such as Engineering Computer Science or relevant equivalent technical experience
- Typically requires a minimum of5years experience in technical application development. Experience in a related or hightech industry preferred.
- Adapt to flexible working hours including the availability to work evening and weekend hours or varying work patterns depending on customer or project needs. Ability to be oncall and respond to customer emergencies.
- Ability to travel between 3050 of the time. Travel will vary depending on region time of year and customer needs.
- Ability to work in production or industrial environments at our customer sites.
- Maintain customer confidentiality to protect confidential or sensitive customer information is a requirement.
- Must possess English language proficiency as a minimum for the role.
Additional Job Description