Position Summary
Under general supervision of the Financial Aid Director of Financial Aid the position will assist with the overall operation of the Office of Financial Aid monitoring compliance issues as they pertain to various programs including: Pell Grant William D. Ford Direct Student Loan Program Federal WorkStudy and scholarship programs. Additionally the incumbent will assist with the formulating implementing reviewing and evaluating of policies to ensure departmental compliance with financial aid guidelines and objectives. Demonstrate thorough understanding of laws and regulations regarding student financial aid information including FERPA . Evaluate professional judgment requests for reconsideration dependency overrides and cost of attendance adjustments. Work with other appropriate institutional departments and offices to coordinate programs. The position exercises substantial independence of administrative authority and discretion and is authorized to independently commit the institution to financial aid decisions. This includes the awarding of federal funds as provided under wide latitude of professional judgment allowed by federal law. The position assists in the determining of and interpretation of policies and procedures used in the financial counseling of students and in providing information to students prospective students and parents through telephone email mail and inoffice visits. Decision Making: The position exercises professional judgment in individual student situations. In financial aid administration this means that the position determines after reviewing the students situation that the student does not fall into the standard categories outlined in program regulation and that the student should be an exception to the rule. The position although not an academic advisor is often in a situation of suggesting various academic strategies to help a student meet the financial aid satisfactory academic progress requirements for the retention of aid. The position makes decisions to award financial aid or to approve a client as an exception can mean access to higher education for that individual. This position will evaluate and determine will review outside scholarships and assist with Athletic awards and revisions. Program Management: This position requires a thorough understanding of federal and state student financial aid programs policies and procedures with the ability to communicate this information clearly. The role involves advising and counseling students and parents on financial aid programs eligibility requirements financing options and the universitys policies and procedures. The individual must possess comprehensive knowledge of all financial aid programs not just those they administer. Additionally this position is responsible for assisting special populations including graduate students and new firsttime freshmen with scholarship searches as well as providing a general understanding of the financial aid process. This position will have to understand NCAA rules and regulations to be able to award/revise athletic awards. Administrative/Programmatic Financial Aid Representative Operations has significant administrative responsibilities in a large complex department. Develop quality assurance procedures for determining the integrity of financial aid practices. Includes the maintaining of the Universitys financial aid information infrastructure i.e. records archives and databases. This position is part of a team responsible for establishing policies and procedures used in the administration of all student aid programs. Information and Record Administration: Position will review documents (examplenot all inclusive IRS forms Social Security Administration documents. Federal Student Aid Reports Parent Loan application/promissory notes) that pertain to a students financial aid application. Position will review for completeness and compare it with information already contained on the students financial aid Banner record. Client Customer Service: In addition to providing accurate information explanations of federal state and institutional policies and procedures and guidance to the student the employee in this position must project a sensitive and caring attitude. Must be able to access all Federal portals review and transmit information as needed or required
Preferred Years Experience Skills Training Education
Preferred Skills Experience with scholarship program management and donor relations. Ability to work effectively with a diverse student population. Public speaking or presentation experience for outreach efforts. Preferred Qualifications: 1 2 years of experience in financial aid student services or scholarship administration Familiarity with federal and state financial aid programs FAFSA Pell Grant etc. and scholarship program management.
Required Experience:
Unclear Seniority