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Its fun to work in a company where people truly BELIEVE in what theyre doing!
Job Description:
About the Job
Step into one of Ingram Micros most critical and highperforming departments as a Cisco Sales Specialist. This is more than just a sales role its a chance to become a trusted advisor and drive innovative solutions for our customers. Youll develop deep expertise in Ciscos extensive portfolio of products services and incentives helping you deliver unmatched value to clients.
This role is perfect for someone with 14 years of customer facing experience whos eager to learn grow and make an impact.
What your role as a Cisco Sales Specialist will involve:
Manage a shared inbox ensuring prompt and professional responses to customer inquiries.
Respond to inbound calls by providing tailored pricing quotations and solutions based on customer needs.
Maintain and develop relationships with a priority list of highvalue partners who regularly invest in Cisco solutions.
Handle customer queries quickly and professionally using your commercial insight to secure deals during phone conversations.
Identify and onboard new partners nurturing them until they become established and ready to transition into a managed account space.
Proactively support and develop new partners helping them understand Cisco offerings and maximize their engagement.
Serve as the goto expert on Ciscos offerings including Meraki for both inbound customer inquiries and outbound sales efforts
Proactively follow up on outbound leads and identify new sales opportunities to grow the business.
Oversee the progress of deals ensuring smooth transactions and customer satisfaction throughout the sales process.
Stay up to date on Cisco services marketing initiatives and product knowledge to confidently discuss offerings on calls.
Support both Ingram Micros and customers sales initiatives through effective communication and relationshipbuilding over the phone.
To set you up for success we are looking for the following skills and experience
Proven experience in Sales Account Management or customer service role
Outstanding communication skills across phone email and facetoface interactions.
Motivation to continuously learn and adapt to new technology in a fastpaced environment.
Strong proficiency in Microsoft Office (Outlook Word Excel) and CRM systems.
A desire to enhance and improve systems processes and customer experiences.
We Are Ingram Micro
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90 of the global population we play a vital role in the worldwide IT sales channel bringing products and services from technology manufacturers and cloud providers to businesstobusiness technology experts. Through Ingram Micro Xvantage our AIpowered digital platform we offer what we believe to be the industrys first businessto consumerlike experience. We also provide a broad range of technology services including financing specialized marketing and lifecycle management as well as technical pre and post sales professional support. Learn more at .
Make an application to join the team!
None of this is achievable without great people with a complete customer focus. Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer a competitive basecommission market leading incentives programme and clear career development. You will receive full training on the products you will be specialisinginand you will have access to a world leading catalogue of technologybased learning.
If this sounds like the opportunity for you then please apply by sending a copy of your most recent CV.
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Required Experience:
Unclear Seniority
Full-Time