Analytics Consultant
Analytics Consultant
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Job Description
About Yubi
Yubi formerly known as CredAvenue is redefining global debt markets by freeing the flow of finance between borrowers lenders and investors. We are the worlds possibility platform for the discovery investment fulfillment and collection of any debt solution. At Yubi opportunities are plenty and we equip you with tools to seize it.
In March 2022 we became Indias fastest fintech and most impactful startup to join the unicorn club with a Series B fundraising round of $137 million.
In 2020 we began our journey with a vision of transforming and deepening the global institutional debt market through technology. Our twosided debt marketplace helps institutional and HNI investors find the widest network of corporate borrowers and debt products on one side and helps corporates to discover investors and access debt capital efficiently on the other side. Switching between platforms is easy which means investors can lend invest and trade bonds all in one place. Our platforms shake up the traditional debt ecosystem and offer new ways of digital finance.
Yubi Credit Marketplace With the largest selection of lenders on one platform our credit marketplace helps enterprises partner with lenders of their choice for any capital requirements.
Yubi Invest Fixed income securities platform for wealth managers & financial advisors to channel client investments in fixed income
Financial Services Platform Designed for financial institutions to manage colending partnerships & assetbased securitization
Spocto Debt recovery & risk mitigation platform
Accumn
So far we have onboarded more than 17000 enterprises 6200 investors and lenders and facilitated debt volumes of over INR 140000 by marquee investors like Insight Partners B Capital Group Dragoneer Sequoia Capital LightSpeed and Lightrock we are the onlyofitskind debt platform globally revolutionizing the segment.
At Yubi People are at the core of the business and our most valuable assets. Yubi is constantly growing with 1000 likeminded individuals today who are changing the way people perceive debt. We are a fun bunch who are highly motivated and driven to create a purposeful impact. Come join the club to be a part of our epic growth story.
Requirements
Analytics Consultant
Experience 36 Years
We are seeking a highly skilled and resultsdriven Analytics Consultant to join our team. In this role you will be responsible for identifyingtracking and analyzing key operational and usage metrics related to our chatbot systems. Your insights will be pivotal in optimizing chatbot performance improving user engagement and contributing to strategic decisionmaking.
Key Responsibilities
Metric Identification & Definition: Collaborate with product and operations teams to identify critical chatbot performance metrics both operational (e.g. response time accuracy escalation rates) and usagerelated (e.g. user interactions retention satisfaction).
Data Collection & Analysis: Develop and implement strategies to collect data on chatbot usage and operational performance ensuring data integrity and accuracy.
Reporting & Dashboards: Design and maintain interactive dashboards and reports for internal stakeholders to monitor chatbot performance. Provide actionable insights through data visualization tools such as Tableau Power BI or similar.
Trend Analysis & Optimization: Analyze chatbot usage patterns identify trends and recommend improvements to enhance user experience and operational efficiency.
A/B Testing: Support or lead A/B testing initiatives to assess the impact of changes to chatbot features and functionality.
CrossFunctional Collaboration: Work closely with product managers engineers and UX/UI teams to ensure that insights from analytics are incorporated into ongoing chatbot development and optimization efforts.
Performance Monitoring: Continuously monitor chatbot performance to identify opportunities for improvement and ensure that metrics align with business goals.
Present Findings: Regularly present findings and recommendations to senior management and other stakeholders in a clear actionable format.
Qualifications
Bachelors or Masters degree in Data Analytics Business Intelligence Statistics Computer Science or a related field.
Proven experience in an analytics role
Strong proficiency in data analysis tools and languages such as SQL Python R or similar.
Experience with business intelligence tools (e.g. Tableau Power BI Google Data Studio) for data visualization and reporting.
Strong analytical thinking with a deep understanding of KPIs and the ability to translate data into actionable insights.
Excellent communication skills both verbal and written with the ability to present complex data in an easily understandable manner.
Detailoriented with the ability to manage multiple projects and deadlines in a fastpaced environment.
Preferred Skills
Experience with A/B testing and experimentation frameworks.
Experience with chatbot data analytics or natural language processing (NLP) systems.
Benefits
Why Join Us
Innovative Environment: Work on cuttingedge AIdriven projects and make a tangible impact on the evolution of chatbot technology.
Growth Opportunities: We offer career development opportunities in a growing field with exposure to various business units.
Collaborative Team: Join a dynamic crossfunctional team that values creative problemsolving and datadriven decisionmaking.
Competitive Compensation: We offer a competitive salary and benefits package along with flexible work arrangements.
Required Experience:
Contract
Employment Type
Full-Time
