IT Asset Management Analyst
IT Asset Management Analyst
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
About the role
As our Tech Asset Management Analyst youll be a fundamental part of the Digital User Experience team. Reporting into the Enterprise Asset Manager youll be responsible for the daily management of all tech related hardware and software enquires across the ASOS estate. You will assist with BAU activities ensuring all Technology assets across the enterprise are effectively identified governed and controlled.
You view Asset Management as an essential part of any Tech organisation and you constantly look to improve the current service provided to your customers bringing progressive ways of working and process improvements to the table. You have an analytical mindset and can take various inventory data sources and produce deliverables to action.
What youll be doing
- Daily BAU Tech Asset Management responsibilities such as Queue & Mailbox Management Procurement requests Supplier Liaison License Reviews.
- Acting as a point of contact for software hardware and digital assets queries from internal stakeholders and suppliers.
- Assist with managing and improving our ITSM toolset and reviewing our asset portfolio and catalogue across hardware and software.
- Create and maintain processes tools frameworks standards and templates in line with the industry.
- Optimise spend on tech assets through active management of supplier relationships networking and negotiating skills.
- Daily reporting on Incidents Requests License allocation JML Process.
- Schedule audits of assets and asset information.
- Investigate cases of noncompliance and escalate where these cannot be easily resolved.
- Ensure that costs are managed across the Tech estate supporting and managing POs invoices reconciliations and budget tracking.
- Mobile device management responsibilities including daily processes reporting and tracking across the estate inclusive of managing leavers devices.
Qualifications :
Who wed like to meet
- Experience in Software and Hardware Asset Management.
- Experience with Joiners Movers Leavers process and other core Asset Management processes.
- Knowledge of Microsoft Products Adobe and other Tier 1 vendors.
- Understanding of Information Technology Infrastructure Library (ITIL) and IT Service Management. ITIL Foundations v3 certification a plus.
- Experience with ITSM & SAM toolsets is required and any knowledge of ServiceNow & Snow Software will be beneficial.
- Can communicate to stakeholders in a clear and confident manner and have written process documentation to support new ways of working.
- Strong Excel Skills (VLOOKUP PIVOT)
- Ability to effectively prioritize and execute tasks in highpressure environment.
Additional Information :
Whats in it for you
- Employee discount (hello ASOS discount!
- ASOS Develops (personal development opportunities across the business)
- Employee sample sales
- Access to a huge range of LinkedIn learning materials
- 25 days paid annual leave an extra celebration day for a special moment
- Discretionary performance related bonus scheme
- Private medical care scheme
- Flexible benefits allowance which you can choose to take as extra cash or use towards other benefits
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
