UX Designer
UX Designer
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Job Description
*THIS IS A 6 MONTH FIXED TERM CONTRACT*
About RAPP
We stand up for individuality. We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agencys vision. And most importantly we value every individuals a diversity champion equal opportunitiesand disability confidentemployer and an ardent advocate of flexible working we understand that everyone has unique requirements and needs.
We are a global creative agency but the individual really is at the heart of everything we do. We use data to find out what makes them tick. We use technology to talk to them onetoone but to one million at a time. And we use creativity to encourage them to engage click buy and bond againandagain.
Us
In order to foster collaboration and relationships our hybrid model requires three office days per week. As equal opportunities proponents we are open to discuss any hybrid working related needs during the initial screening.
The Health and Wellbeing of our people matters immensely to us at RAPP which is why we offer personal and professional support coaching for all our Employees. We also have a dedicated Learning and Development team and offer regular career conversations and bespoke L&D programmes so that you can leave us with more than when you started.
We recognise that the work of diversity equity and inclusion calls on all of us. Thats why we set up The Neighbourhood. A collective of people at different stages of the DE&I journey whether impacted or allies dedicated to helping our colleagues take ownership and effect change across 4 key pillars; Antiracism Disability Gender & LGBTQ and Parents & Carers.
Youre better at work when you feel better in yourself. So in addition to your annual holiday you can take a Me day and an Us day every year. Your Me day is for you to invest in yourself go after a life goal meditate learn to paint bake cakes or just have a duvet day watching Netflix! Your Us day is all about giving back and helping others volunteer pick litter at a local park hang out with the elderly or raise money for a local charity.
Whatever stage of life you are at we make sure you have the tools you need to have a healthy work life balance.
The Role
We are looking for a skilled UX Designer to join our growing team to support identifying opportunities and develop a roadmap of experimentation plans to optimise key customer journeys and experiences on the TV Licensing website.
Your role will include research wireframing prototyping and user testing ensuring that our website features and functions meet the needs of users while supporting business goals. You will be part of a bespoke web team consisting of Strategy Data Planning Client Partnership and Project Management and Design/Copy.
The Opportunity
- Youll get to work on one of the biggest accounts (and still growing) in the agency with a 45strong team (including Client Leadership Strategic Planning Project Managers Data Planning Analytics and Service Delivery).
- TVL is a highly strategic and varied account as we communicate with every household in the UK across multiple channels. Part of its uniqueness is that the BBC has outsourced its whole Marketing function to RAPP. So not only do we get to lead the Marketing objectives and strategy that drive real behaviour change but we also manage the implementation of that strategy all the way through to selecting the data to target delivering the creative and analysing performance.
- Youll work closely with key clients at BBC TVL stakeholders and our talented team of experts and SMEs at RAPP. We have had the account since 2002 and the client satisfaction scores have consistently been among the highest in the agency.
Key Responsibilities
- User Research: In conjunction with partner teams you will analyse user interviews web analytics (GA / Content Square) usability tests and other research methods to gather insights on user needs and pain points.
- Comms strategy and business objectives: You will work closely with the lead strategist to ensure the business objectives are being considered at every stage of the journey
- Wireframing & Prototyping: You will be responsible for creating wireframes prototypes and design mockups for new features or improvements.
- Interaction Design: Working with the UI designer to design intuitive and efficient user interfaces that facilitate ease of use and provide a seamless experience.
- Collaborate with CrossFunctional Teams: You will work closely with the web team client teams design and copy to ensure the design vision aligns with technical feasibility and business goals.
- Client facing: You will work directly with clients stakeholders and internal teams confident in being able to lead from a UX perspective in ideation sessions through to presenting and delivering UX and design solutions
- Design Systems & Consistency: Maintain and contribute to a cohesive design system to ensure consistency across the product.
- Continuous Improvement: Stay updated on industry trends emerging design tools and best practices to continuously improve the user experience.
Required skills and qualifications
- Proven experience as a UX Designer or similar role with a strong portfolio showcasing UX design work.
- Proficiency in design and prototyping tools e.g. Figma Sketch Adobe XD InVision etc. (Figma is a plus but not required)
- Proven understanding and experience design for A and AA accessibility
- Experience with wireframing user flows and interactive prototyping.
- Strong understanding of usercentered design principles and methodologies.
- Experience working with web experimentation platforms (Ideally Optimize / Optimizely) and understanding technical capabilities to ensure that solutions are feasible
- Ability to collaborate effectively with crossfunctional teams and communicate design rationale clearly.
- Familiarity with frontend development (HTML/CSS JavaScript) is a plus but not required.
- Strong attention to detail and problemsolving skills.
- Excellent verbal and written communication skills.
- Familiarity with data tools such as GA Content Square is a plus but not required
Were looking for people who are curious collaborative inquisitive throw themselves into problem solving and take ownership of it. We want to hear what you think and we truly believe a great idea can come from anyone on the team and anywhere.
Recruitment process
Were not a 9stage interview process agency. We like to keep recruitment swift lean and individual and find that 2 or 3 stages gives all parties the opportunity to get to know each other. Plus we have a team on hand to answer questions throughout the process.
We are RAPP. And we cant wait to meet you.
Employment Type
Full Time
