Communications Specialist

Job Description

Touchstone Energy provides marketing communications and member services support to our nearly 700 member cooperatives. Through research on member satisfaction and engagement; creative assets like videos ads and social media libraries; customer service training and education; and a fullservice web development team we help cooperatives build stronger relationships with their memberowners.

Position Summary:

Contributes to marketing and member engagement team via written and posted content to generate awareness of the value and benefit of Touchstone Energy among members and prospects. Communicates with members industry outlets and prospects about Touchstone Energy programs and services.

Essential Duties and Responsibilities:

• Under general guidance write and distribute news releases and media advisories to related trade press to build awareness of Touchstone Energy accomplishments and new programs and services.
• Write and place articles about Touchstone Energy member accomplishments in Statewide association magazines.
• Collect case studies on member best practices and unique ideas for the Admire and Acquire database.
• Develop and post content on LinkedIn and manage LinkedIn Groups including Coop Champions
• Maintain the presentation library to ensure up to date content for promotion of Touchstone Energy programs.
• Develop and maintain new member kits SHiNE website launch kits and other communications materials as needed to support the engagement in and implementation of Touchstone Energy programs.
• Publish the Annual Report and Board Bulletin communications.
• Serve on member engagement team to support awareness and of programs and events.

Direct Reports to this Position:

N/A

Qualifications

Formal Education Required:

Bachelors degree in Communications marketing press relations or an equivalent of education training and experience.

Experience and Certifications Required:

• 2 or more years of experience in communications and/or marketing.
• Experience with emarketing publication tools and best practices.

FLSA Status: NonExempt

Knowledge Skills and Abilities Required as demonstrated by prior work experience:

• Knowledge of HTML CSS and web scripting or a willingness to learn.
• Strong oral and written communication skills that show the ability to adjust messaging and style based on audience.
• Ability to identify a target audiences needs and motivation and translate them into concepts for compelling interactions and experiences.
• Ability to work independently and when needed to liaise with technical support and executive management.
• Ability to work across platforms (PC and Mac) and with various presentation devices (projector monitor interactive touch screen).
• Ability to define issues establish facts and draw valid conclusions and apply to work environment.
• Ability to learn and utilize project management and collaboration tools such as Microsoft Teams Monday and Jira.
• Ability to communicate both verbally and in writing with a diverse membership employees and/or vendors in a clear and precise manner.
• Ability to use Microsoft Office tools (Excel Word Outlook Power Point) and to operate various office equipment such as personal computer copier printer fax machine or other jobrelated equipment.
• Ability to provide service excellence by building relationships being resourceful responsive and respectful.
• Ability to travel to annual Brand Strategy Committee Meetings and Connect Conference.
• Ability to report to the office when required.

Essential Physical Requirements:

• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal and extensive reading.
• Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time the job is rated for light work.

Disclaimer Statement: The preceding job description has been written to reflect managements assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned.

Additional Requirement:

The preceding job description has been written to reflect managements assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. All qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity religion national origin disability veteran status or other legally protected status.

NRECA is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment please email or call:NRECA Arlington Human Resources. Please callNRECA Lincoln Human Resources for Lincoln NE employment opportunities. We will make a determination on your request for reasonable accommodation on a casebycase basis.

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