Fulfillment Analyst
Fulfillment Analyst
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$ 65000 - 75000
1 Vacancy
Job Description
Liquid Instruments makes technology for students engineers and scientists to enable them to learn create and discover. Founded by a team of scientists at the Australian National University and NASAs Jet Propulsion Laboratory our team developed ultrasensitive instrumentation for measuring gravitational waves and has deep expertise in highspeed digital signal processing. We used the technology to create a new breed of softwaredefined instrumentation for test and measurement that enables users to acquire data generate signals and control their experiments. Our platforms combine the processing power and reconfigurability of an FPGA with intuitive user interfaces delivering a breakthrough combination of versatility performance and cost.
Liquid Instruments is based in San Diego California and Canberra Australia where we have grown from an idea to a 90person team. We are constantly working across time zones and prioritize communications so that we can stay in sync across the globe.
We are recruiting a Fulfillment Analyst to support the fulfillment process from order receipt to delivery ensuring that all customer orders are processed efficiently and accurately. You will collaborate closely with crossfunctional teams to manage inventory streamline operations and provide ongoing support for our shipping activities. You will be an essential part of our operations team contributing to our goal of providing exceptional service and timely delivery to our customers.
The role will report to the Operations Manager and is onsite based out of our Del Mar office.
Responsibilities:
- Support order fulfillment processes ensuring timely and accurate shipment of products.
- Track and maintain inventory levels working with suppliers and vendors to ensure stock availability.
- Support shipping operations by coordinating with thirdparty logistics providers and ensuring proper packaging labeling and dispatching of products.
- Analyze fulfillment and shipping data to identify areas for improvement in efficiency and cost reduction.
- Troubleshoot any fulfillmentrelated issues including delayed shipments missing items or discrepancies between orders and inventory.
- Maintain detailed records of all shipments and ensure accurate tracking of products from order to delivery.
- Develop and implement processes to streamline workflows and improve overall operational efficiency.
- Coordinate with the sales and customer support teams to resolve orderrelated issues and respond to customer inquiries.
- Support returns management and oversee the proper processing of returned goods.
- Generate reports on fulfillment and shipping metrics to inform decisionmaking and process improvements.
Qualifications:
- Bachelors degree in Supply Chain Business Administration or related field.
- Some experience in fulfillment supply chain logistics or a related field.
- Previous experience in a hardware or manufacturing environment is a plus.
- Some knowledge of shipping carriers logistics software and inventory management systems is a plus.
- Familiarity with fulfillment tools and platforms such as HubSpot ShipStation Cin7 Dear and Zapier.
- Excellent organizational skills with attention to detail and a proactive problemsolving mindset.
- Strong analytical skills and experience in datadriven decisionmaking.
- Ability to collaborate effectively with internal teams and external partners.
- Excellent written and verbal communication skills.
- Ability to thrive in a fastpaced startup environment and manage multiple tasks simultaneously.
What we can offer you in compensation:
- Competitivesalary$65000$75000
- Comprehensive medical and dental insurance with 100 premiums paid for employees
- Equity position in Liquid Instruments
- 401k plan with company match
- Four weeks paid vacation sick time and holidays
- Laptop for work use
- Experience in a venture backed startup
Required Experience:
IC
Employment Type
Full Time
