Commercial Lines Insurance Associate Account Manager

Job Title: Associate Account Manager

Department: Commercial Lines

Location: Miami Lakes FL

About Acrisure:

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters including Insurance Reinsurance Cyber Services Mortgage Origination and more.

Acrisure employs over 17000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation client centricity and an indomitable will to win.

Job Summary:

The Associate Account Manager for Commercial Lines is responsible for assisting the Account Manager with service needs. Specific service responsibilities are assigned per guidelines procedures quality and service standards as stated by the agency.

Primary Responsibilities include:

• Support Account Manager by requesting policy changes handling premium collections and answering questions and concerns of the client. Responds to Account Manager requests in a timely manner that will avoid potential E&O issues.

• Provide service and support to Account Managers on existing accounts and assist them in their delivery of commitments to clients.

• Prepares summaries of insurance and recommends coverages to avoid potential E&O issues.

• Maintains client accounts on agency management system documents conversations properly attaches documents to EPIC sends confirmations to insureds and adheres to all other automation procedures that are or become established. Maintains followup and suspense system for outstanding orders and correspondence followsup on overdue and suspense items. Responds to carrier requests for additional information in a timely manner. All of this is done in a manner to avoid potential E&O issues.

Other Responsibilities Include:

• Participate in seminars and other training for knowledge and skill development.

• Some training of other employees may be required.

• Provide backup in other areas as assigned.

• Perform other duties and special projects at Managements request.

• Help develop efficiencies in automation and paper flow.

• Keep Account Managers fully informed of important activities on all accounts and uptodate regarding status of TOP accounts.

• Stay abreast of trends products pricing and competitive markets have working knowledge of all agency and company changes procedures.

Requirements:

• College degree preferred High School diploma or equivalent required

• Active Property and Casualty License preferred ability to earn within first 90 days of employment is required.

• Epic or other Agency Management Systems experience strongly preferred

• Proven Customer Service experience required

Benefits & Perks:

• Competitive Compensation

• Industry Leading Healthcare

• Savings and Investments

• Charitable Giving Programs

• Offering hybrid work option

• Opportunities for Growth

• Parental Leave

• Generous time away

Acrisure is committed to employing a diverse workforce. All applicants will be considered foremploymentwithout attention to race color religion age sex sexual orientation gender identity national origin veteran or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisures property and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisures Human Resources Talent Department.