The General Manager (GM) is responsible for the overall leadership and operational performance of a unionized commercial bakery ensuring profitability efficiency quality and compliance with labor agreements. This role oversees production maintenance quality assurance supply chain and safety while fostering a collaborative and productive relationship with the union workforce. The GM drives continuous improvement cost control and strategic growth initiatives to meet company goals.
Key Responsibilities:
Operational Leadership:
- Direct all aspects of bakery operations including production quality maintenance and logistics to ensure efficiency and profitability.
- Develop and execute strategic plans to optimize production capacity reduce waste and improve overall performance.
- Oversee scheduling labor planning and supply chain management to meet production demands while controlling costs.
- Drive continuous improvement initiatives leveraging Lean Six Sigma and other methodologies to enhance operational efficiency.
Union & Labor Relations:
- Maintain a positive working relationship with union representatives ensuring compliance with the collective bargaining agreement (CBA).
- Collaborate with HR and legal teams to handle labor negotiations grievances and dispute resolution.
- Foster a strong employee relations culture balancing productivity goals with fair and compliant labor practices.
- Provide leadership and support for supervisors and managers in managing union employees effectively.
Financial & Business Performance:
- Develop and manage budgets financial forecasts and costcontrol initiatives to maximize profitability.
- Monitor key performance indicators (KPIs) such as yield labor efficiency waste reduction and equipment utilization.
- Identify and implement costsaving opportunities while maintaining product quality and compliance standards.
Safety Compliance & Quality Assurance:
- Ensure compliance with OSHA FDA USDA and other regulatory bodies as well as company food safety and sanitation policies.
- Oversee workplace safety programs conducting regular audits and corrective actions to prevent injuries and ensure a safe work environment.
- Drive adherence to GMPs HACCP and other quality programs to maintain product consistency and customer satisfaction.
Leadership & People Development:
- Build and mentor a highperforming management team fostering accountability and professional growth.
- Promote a culture of teamwork engagement and continuous learning throughout the bakery.
- Champion diversity equity and inclusion initiatives to create a supportive and productive workplace.
Qualifications:
- Education: Bachelors degree in Business Food Science Engineering or a related field preferred.
- Experience: 7 years of leadership experience in a highvolume food manufacturing environment preferably in a unionized setting.
- Skills:
- Strong leadership and decisionmaking abilities.
- Experience with union labor relations negotiations and contract administration.
- Expertise in food production processes quality control and regulatory compliance.
- Financial acumen with experience in P&L management budgeting and cost control.
- Excellent communication and organizational skills.
- Proficiency in Microsoft Office ERP systems and production management software.
Work Environment:
- Physical Demands: Ability to walk production floors lift up to 25 lbs occasionally and work in a fastpaced food manufacturing environment.
- Schedule: Flexibility to work extended hours including weekends and holidays based on business needs.
Required Experience:
Director