Required Skills
- Knowledge of Network Devices such as Switches Routers Wireless Access Points preferably CISCO certified.
- Knowledge / understanding of assigning switch ports to specific VLANs
- Patch phone ports to switch as needed
- Troubleshooting of Avaya VOIP phones (knowledge on basic configuration)
- Troubleshoot issues with fiber links between switches Able to visualize errors and communicate to remote technical teams
- Troubleshoot and replace network switch chassis blades when required
- Good to have understanding of any Data Center Infrastructure Management Application
- A periodic (minimum twice weekly) visual check of the IDF rooms for cooling and power status (specifically UPS alarms and PDU health) ControlM EMC Avamar Data Domain
- Basic Knowledge of Monitoring tools such as Solarwinds etc
- Networking and Operating System basics
- Assist network and data center admins (Internal Customer and Vendor) as required during the course of technical troubleshooting
- Basic knowledge about Hardware like Servers Storage devices
- Knowledge to understand Monitoring Tool outcome
- Basic knowledge of ITSM tool preferably ServiceNow
- Basic knowledge Backup technologies preferably EMC Avamar
- Basic knowledge of Operating Systems Windows 2003 servers Enterprise/Standard Edition UNIX & linux
- Basic knowledge about Windows 2003 Active Directory structure MS Exchange 2003 and File/Print Server
- Experience in SLA base environment
- Knowledge on Server Performance monitoring preferred
- Should be able to perform IMACD Installation Move Add Change and Disposal Services of the data center network equipment s
- Candidate should have hands on experience in large/medium enterprise data centers or hosting sites consisting of Servers Storage and Network devices
- Candidate should have all local language proficiency and communication ability in English is mandatory
- Candidate should be flexible to work round the clock oncall basis as an when required apart from scheduled shift
linux,windows 2003 servers,switches,data domain,emc avamar,devices,file/print server,routers,data center infrastructure management,ports,cisco certification,cooling and power status monitoring,sla environment,data center,imacd services,wireless access points,backup technologies (e.g., emc avamar),itsm tools (e.g., servicenow),control-m,network devices,data,server performance monitoring,avaya voip phones,storage,unix,monitoring tools (e.g., solarwinds),emc,enterprise,active directory,basic,vlans,fiber links troubleshooting,ms exchange,servers