Product Owner Digital Product Salesforce CRM 176521
Product Owner Digital Product Salesforce CRM 176521
Posted on :
14-04-2025
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1 Vacancy
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Job Description
Job Summary :
- Define and prioritize digital product roadmap features
- Collaborate with stakeholders to align requirements
- Manage product development and delivery timelines
- Ensure optimal product functionality and processes
- Monitor metrics to drive product improvements
People Leadership :
- Scrum Master
- Technical Lead
- UI/UX Specialists
- Quality Assurance Specialists
- Developers
General Responsibilities:
Product Roadmap and Stakeholder Collaboration:
- Define and execute the product vision and roadmap ensuring alignment with business goals and market needs
- Partner with sales teams customers and other stakeholders to drive adoption of the digital products and maximize value across markets
- Facilitate crossfunctional collaboration to ensure product initiatives address user requirements and deliver a consistent global presence
Customer Relationship Management (CRM) Management:
- Drive endtoend management and development of Salesforce CRM platform by ensuring a seamless functionalities and experience for Sales Managers Sales Support Marketing and Operations
- Collaborate with product team and other stakeholders to deliver sales cycle and pipeline management features process automations and integrations with internal systems (SAP and eCommerce) and external platforms
- Ensure platform scalability and alignment with global and regional requirements to support diverse market needs
- Continuously optimize the platforms performance by analyzing user behavior monitoring outcomes and implementing improvements
- Maintain regular communication and transparency with stakeholders via sprint demos progress updates and actionable insights
Agile Product Management:
- Manage backlog grooming sprint planning and review ceremonies to ensure highquality customercentric deliverables
- Collaborate with Agile teams to prioritize features resolve blockers and deliver incremental value aligned with business priorities
- Own the product backlog refinement and prioritization of user stories based on evolving business needs and market opportunities
Functional Skills and Knowledge:
- Problem Solving: Analytical and problemsolving skills with an operational mindset and
- Platform Proficiency: Salesforce Sales Cloud Service Cloud Pardot PIM systems UI/UX design JIRA and sales productivity solutions
- Product Architecture: Solution Design System Integrations and Automations & Workflows
- Development Methodologies & Tools: Agile Lean Waterfall JIRA Salesforce (SAP ERP & Hybris is a plus)
- Technology Insight: Emerging technologies solutions and tools
- Data & Analytics: Handle interpret and manage data to obtain insights
Qualification and Experience:
- Bachelors degree in Business Marketing Computer Science Engineering or related field (Masters degree is a plus)
- Minimum 5 years working experience with 23 years in CRM management business analysis and software delivery preferably with experience in managing or being part of Sales Operations or Sales Enablement teams
- Experience in understanding business context and processes and collaborating with teams in delivering value to business users and customers
- Experience working in Agile environments managing product backlogs and alignment with crossfunctional teams
Employment Type
Full Time
Key Skills
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