IT Support Officer - Housing Software

Informed Recruitment

Posted on : 14-04-2025

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1 Vacancy

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Job Location

Manchester - UK

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 14-04-2025

Job Description

Are you an experienced IT Support professional Do you have experience of supporting housing management systems in some capacity Let Informed Recruitment help you to achieve your potential with an exciting opportunity for an IT Support Officer to deliver an exceptional support service to internal stakeholders. As a specialist provider of resource to the Property & Associated Technology markets we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference and gain experience as part of modern environment championing continual improvement. This is an initial 6 month fixed term salaried contract with the potential for a longer term commitment.

Your daytoday responsibilities will include investigation and providing solutions to IT issues supporting teams using the housing management system training providing support on a wide range of IT systems across infrastructure and software solutions resolving incidents in a timely manner ensuring continual improvement maintain integrations and reporting as well as documentation.

Must Have

Previous commercial experience in an IT support or service desk capacity.
Demonstrable experience working with housing management systems (such as Civica Cx NEC/Northgate Housing Capita One/OPENHousing Aareon QL MRI Enterprise/ Orchard MIS ActiveH D365 housing solutions or similar.
Experience of supporting Microsoft desktop technologies such as Windows and Office 365.
Experience supporting PCs Laptop Smartphones printers and other similar devices/hardware.

Nice to Have

SQL
Relevant certification (such as Microsoft or Vendor certification ITIL etc)

As an individual you will be analytical with excellent problemsolving skills and attention to detail a selfstarter comfortable with taking responsibility for delivery. You will have excellent interpersonal skills the ability to think on your feet and be ultimately goal orientated. Alongside a competitive salary you will receive an impressive benefits package that includes excellent pension flexible working generous leave entitlement life assurance professional development and a 35 hour working week. The role will be hybrid based with travel to the office in Manchester a couple of times per week If this role describes you then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation continually looking to provide a better service to customers.

Required Experience:

Unclear Seniority

Employment Type

Full-Time

Company Industry

Key Skills

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About Company

Informed Recruitment

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IT Support Officer - Housing Software

Informed Recruitment

Job Description

Job Description

Employment Type

Company Industry

Key Skills

About Company

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