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Job Description
LEAD MINDSPARK IMPLEMENTATION
Team
Mindspark Implementation EI Shiksha
Reporting to
AssociateManager Mindspark Implementation
Reported by
Shiksha Saathis 1013 Nos)
Location
Moga Punjab
Purpose
The purpose of the Lead is to manage and oversee the successful deployment of the Mindspark programme at government schools of Punjab. This includes coordinating with multiple schools ensuring that implementation processes are streamlined and managing a field team of school coordinators and facilitators.
S/he would be responsible for achieving highquality educational outcomes maintaining data integrity providing training and supporting timely issue resolution. Additionally the role involves guiding and influencing stakeholders to ensure projects success.
Key Responsibilities
Financial
o Budget Management: Oversee the financial aspects of Mindspark implementation ensuring costeffective operations.
o Revenue Growth: Identify opportunities for revenue generation through successful project implementation and client retention.
Key Performance Indicators (KPIs):
o Adherence to budget constraints
o Revenue targets met or exceeded
Customer
o Stakeholder Engagement: Maintain strong relationships with key stakeholders to ensure their needs are met and issues are resolved promptly.
o Customer Satisfaction: Ensure high levels of customer satisfaction through timely project delivery and quality results.
Key Performance Indicators (KPIs):
o Project Scale rates
o Customer satisfaction scores
Process
o Project Management: Lead the implementation process ensuring timelines and deliverables are met efficiently.
o Quality Assurance: Monitor the quality of data and speedy resolution of bugs.
Key Performance Indicators (KPIs):
o Project completion within timelines
o Quality of deliverables
Learning and Growth
o Training and Development: Cocreate and deliver training modules for internal teams and clients.
o Knowledge Enhancement: Stay updated with the latest in educational technology and adaptive learning methods.
Key Performance Indicators (KPIs):
o Number of training sessions conducted
o Employee skill enhancement metrics
Others
o Escalate and followup with respective teams for issue resolution.
o Support in preparation of project progress reports on a monthly quarterly and annual basis.
Key Performance Indicators (KPIs):
o Frequency and quality of reports
o Implementation of process improvements and resolution rate
Behavioural Competencies for the role
Top 3 Must haves:
o Strong interpersonal skills to work effectively across teams and with stakeholders.
o Strong organizational and time management skills.
o Flexible and responsive to changing project needs and challenges.
Top 3 Desired:
o Expertise in resolving disputes and negotiating favourable outcomes.
- Encourages and implements creative solutions to improve processes
- Upholds integrity and ethical standards in decisionmaking
Functional / Technical Competencies for the role
Top 3 Must haves:
- Experience in education/public policy program implementation.
- Proficiency in MS Office.
o Strong communication skills in English and Hindi.
Top 3 Desired:
- Experience in training and development.
- Ability to interpret data and create data visualizations.
- Functional knowledge of Punjabi.
Organizational Competencies
Competency
Level 14 (Beginner Expert)
o Continuous Learning
EXPERT 4 Leads in establishing a climate that values learning as a professional requirement. Seeks opportunities to help others learn as teacher coach and mentor.
o Collaboration
ADVANCED 3 Demonstrates experience driving collaborative processes that lead to problem solving and the achievement of business goals. Establishes shared goals to foster collaboration and implements methods for people to come together on the go to make decisions and develop products.
o Ownership
EXPERT 4 Inspires and coaches teams to assume full responsibility for shared goals and objectives. Takes full responsibility for results keeping stakeholders properly informed of status issues and potential problems.
o Detail Orientation
ADVANCED 3 Processes large quantities of detailed information with high levels of accuracy. Implements a variety of crosschecking approaches and mechanisms and suggests best practices.
o Structured Thinking
INTERMIDIATE 2 Able to examines a simple problem in detail and proposes appropriate solution.
o Critical Thinking
ADVANCED 3 Utilizes knowledge metrics and analytics to quantify track interpret implications and plan shortterm and longterm strategies.
Experience
At least 45 years of experience in education/public policy program implementation
Qualification
Bachelors/Masters degree or equivalent in relevant fields.
Employment Type
Full-Time
