Job Title: Director of Regional Management
Reporting Relationship: AVP Operations & Regional Management
Unit: National & Global
Department: N&G Regional Ventures
Campus Location: Indianapolis Ed Center North Indianapolis IN
Summary of Position: The Director of Regional Management plays a transformational role in elevating the Education Centers of Indiana Wesleyan University (IWU) into premier educational and conferencing destinations. As we undergo a significant technological modernization and space renovation at our Indianapolis North location this leader will drive the evolution of our facilities while maintaining excellence in our core educational mission. These centers strategically located throughout Indiana Ohio and Kentucky within IWUs National & Global unit serve as vital community hubs where education meets innovation.
This position presents an opportunity to shape the future of our facilities supporting a comprehensive renovation project that will position our centers as soughtafter venues for corporate events community gatherings and educational programs. The Director will spearhead efforts to maximize revenue through expanded conferencing services while ensuring seamless integration of integrated technology throughout our spaces.
The ideal candidate combines strategic leadership with operational excellence possessing both the vision to drive business growth and the handson skills to ensure flawless . This role requires someone who excels at building community partnerships driving sales initiatives and creating exceptional user experiences for both educational and conferencing clients.
Duties and Responsibilities
- Strategic Leadership & Business Development
- Lead the transformation of education centers into technologyenabled revenuegenerating venues
- Develop and execute strategies to maximize conferencing and event revenue including building a robust sales pipeline and community partnerships
- Create and implement outreach strategies to position the centers as premier venues for corporate and community events
- Establish and maintain strategic partnerships with local businesses organizations and community leaders
- Monitor and analyze market trends competition and community needs to inform strategic decisions
- Set and achieve ambitious revenue targets for conferencing and event services
- Operational Excellence & Technology Leadership
- Support the implementation and management of new technology systems throughout the facilities
- Lead and mentor staff in the effective use of new technology systems
- Create and maintain standard operating procedures for technology usage and support
- Provide handson support for highprofile events and technical troubleshooting as needed
- Manage building operations including maintenance security and safety protocols
- Coordinate with IWU Technology Services to ensure optimal system performance
- Team Leadership & Cultural Development
- Build and lead highperforming teams across multiple locations
- Foster a culture of innovation excellence and continuous improvement
- Develop staff capabilities in both operational and technical areas
- Create training programs to ensure staff proficiency with new technologies and systems
- Maintain 24/7 oncall availability to support critical operations
- Model and promote IWUs Christian values and community lifestyle
- Financial Management & Project Oversight
- Oversee operational budgets and financial performance metrics
- Develop pricing strategies for conferencing and event services
- Monitor and control expenses while maximizing revenue opportunities
- Track and report on key performance indicators
Qualifications:According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement. |
Education - Bachelors degree required Masters degree preferred
- Additional certifications in project management or technology management are advantageous
Experience - Minimum of five 5 years of experience in facilities management or operations leadership
- Demonstrated success in revenue generation and business development
- Proven track record of leading technological implementations or facility renovations
- Experience in event management or conferencing services
- History of successful team leadership and staff development
Required Skills - Must possess a strong Christian commitment and adhere to IWU Community Lifestyle Statement
- Flexibility for evening and weekend work as needed for events
- Valid drivers license and ability to travel between locations
- Physical Requirements:
- Ability to move throughout the facility and assist with physical setup as needed
- Capable of operating various types of technology and audiovisual equipment
- Must be able to lift up to 25 pounds occasionally
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IWU Kingdom Diversity Statement IWU in covenant with Gods reconciling work and in accordance with the Biblical principles of our historic Wesleyan tradition commits to build a community that reflects Kingdom diversity. We will foster an intentional environment for living teaching and learning which exhibits honor respect and dignity. Acknowledging visible or invisible differences our community authentically values each members earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement that exhibits Christs commandment to love all humankind. |
LIMITATIONS AND DISCLAIMER As a religious educational institution operating under the auspices of The Wesleyan Church Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion 42 U.S.C. Sections 2000e1 and 2000e2. The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities duties and skills required for the position. Employees will be required to follow other jobrelated instructions and to perform other jobrelated duties requested by their supervisor in compliance with Federal and State Laws. |
Required Experience:
Director