SommelierService Manager
SommelierService Manager
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Salary Not Disclosed
1 Vacancy
Job Description
SA Hospitality Group is Italian at heart the vision of Gherardo Guarducci and Dimitri Pauli who have translated oldworld sensibilities to appeal to modernday New York City clientele. Since 2003 SA Hospitality Group has expanded to a selective group of iconic New York neighborhoods with its three brands: Sant Ambroeus Casa Lever Felice with 24 restaurant locations in Manhattan Southampton NY East Hampton NY Aspen CO Milan Italy and Palm Beach FL.
Position Purpose: this person is responsible for ensuring quality and consistency of the restaurants beverage program maintaining and enhancing service and educating the staff. This person will work alongside the rest of the management team striving to constantly improve the guest experience.
Key Responsibilities/Accountabilities:
Logistics
Responsible for departmental logistics efficiency monitor what works and what doesnt and offer ideas to achieve the expected outcome examples include increase of wine sales cellar organization restocking system deliveries etc.
Assist in and conduct wine training of new hired and existing staff and materials generation
Monitor and spot check wine deliveries and BIN # assignment proper storage and organization of the wine cellar
Dining Room Service
Offer wine expertise guide guests about wine and oversee service in the entire restaurant by being present on the floor
Present represent and offer wine suggestions to all guests execute wine service step by step
Support dining room staff with any wine related and service related issues
Personalize service by leading by example using guests name building relationships with loyal guests checking on satisfaction by being involved and touching every single table
Build guest loyalty by creating and maintaining guest preference notes related to wine consumption and enjoyment (with assistance of host team) record all guest notes in OpenTable database.
Product Presentation & Staff Education
Monitor and make sure quality of wine is at its highest.
Monitor the quality and par levels of wine glassware and decanters.
Train and guide staff on proper bottle presentation decanting and pouring making sure the correct verbiage is used at all times organize short daily preshift trainings and tastings make sure there is a wine class scheduled once a month.
Assist in and conduct wine training of new hired and existing staff and materials generation.
Communicate wine lows 86s and info on new wines to staff.
Inventory Management and Administrative
Maintain an inventory system using our programs that allows you to have maximum control over movement of bottles from and to several storage areas.
Responsible for full liquor and wine inventory on the last day of every month.
Conduct monthly beverage inventory.
Maintain and update internal wine inventory sheets after weekly counts are completed.
Ensure accuracy of wines on all menus wine list and POS postings.
Communicate all wine changes and pricing updates to corporate wine department and corporate design team to update and print wine menus.
Make sure all menus that contain wines by the glass are updated to reflect any changes.
Communicate all changes in timely manner keys for wines in Aloha which are linked to active inventory numbers.
Make sure all wines that are removed from the list are deactivated and taken out of Aloha inform corporate wine department of all changes.
In absence of receiver fully handle everything related to wine deliveries invoices putting bottles away etc.
Financial & Legal
Maximize financial performance and profit suggest promotions and bring revenue increase ideas train staff on up selling build guest loyalty by touching every single table build relationships with all guests that dine at our locations.
Execute and take responsibility for results of beverage inventories.
If asked assist in purchasing of beverage.
Enforce federal state and local laws including alcohol consumption including training and enforcing of minimum drinking age requirement TIPs training etc.
Maintain the safety and security of all employees guests and company assets.
SelfDevelopment
It is understood that as Sommelier/Service Manager you are responsible to maintain current knowledge of the world of wines. You will be required to continually develop this knowledge on your own time and stay on top of current industry and wine trends. Your progress in education will be evaluated on ongoing basis. Likewise the company will assist in any way possible with any educational goals that relate to your duties as Sommelier/Service Manager (with prior management approval)
Minimal Essential Requirements:
The ability to work as part of a team and personal cleanliness.
Very basic food handling preparation and cleaning skills are welcomed.
Time management and ability to work under pressure to manage high volume of production.
Active listening and learning skills.
Reading and speaking comprehension skills
Discipline to follow set standards.
Ability to lift up to 30lbs.
Federal law prohibits the employment of unauthorized aliens. All persons hired must submit satisfactory proof of employment authorization and identity in order to complete Form I9 within 72 hours of commencing work. Failure to do so will result in immediate termination.
Other details
- Pay TypeSalary
Required Experience:
Manager
Employment Type
Full-Time
