Graduate Assistant - Operational ExcellenceStudent Success 2025-2026
Graduate Assistant - Operational ExcellenceStudent Success 2025-2026
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1 Vacancy
Job Description
Posting Details
Job Summary/Basic Function
POSITION SUMMARY:
The primary responsibilities of the Graduate Assistant in the Division of Operational Excellence include the support of the mission of the division by ensuring effective operations which directly support students at Maryville University. The Sponsorship Operations GA will assist with the Universitys strategic partnerships with area Employers Sponsors Veterans Affairs and Vocational Rehabilitation providers. They will process documentation to support these efforts providing support to students and partners and will support the university in ensuring processes are in line with appropriate standards and best practices.
POSITION REQUIREMENTS:
Responsibilities include but are not limited to the following:
- Conduct regular reviews of Sponsored Accounts to ensure timely and accurate processing of all
- Sponsored Funding Analyze accounts providing adjustments for unpaid or overpaid sponsorships.
- Create standard communication tracks for students with partnerships to provide process updates
- Performing data audits ensuring data entry alignment with established best practices and identifying gaps in processes
- Support students by resolving inquiries submitted in case through phone email or inperson.
LEARNING OUTCOMES
Through this experience the Graduate Assistant in the Division of Operational Excellence will:
- Gain relevant experience with Sponsored Billing Student Receivables and Partnership Agreements.
- Obtain transferrable skills for database/CRM management and the management of a Sponsored Billing
- Demonstrate the ability to create accurate process documentation and/or training manuals
- Cultivate the ability to collaborate within a team across various departments on campus and the Maryville community
- Enhance leadership and interpersonal skills by leading direct student outreach related to Sponsored payments limits and financial impact of student planning.
COMPENSATION:
- Stipend for the academic year: $3000
- Tuition award for the academic year: 12 credits
The award is based on 20 hours per week for 15 weeks each semester. It is expected that students earn their credit hours in the fall and spring semesters by being enrolled in a minimum of 6 credit hours each semester. Credits must be earned by May 31 each year. Tuition waiver does not cover fees private music lessons books or OneCard charges. Students will receive of their annual stipend during the Fall semester and of their annual stipend during the Spring semester. Each semester the stipend will be divided into 8 payments. Fall stipends are paid on or about September 15December 31. Spring stipends are paid on or about January 31May 15
- Minimum Qualifications
- Bachelors degree required
- Must be accepted and enrolled in the MBA ACSCI or DSCI masters degree program at Maryville University
- Creative innovative detailoriented selfstarter
- Strong technology skills
- Excellent writing organizational and interpersonal skills
- Ability to manage multiple projects simultaneously manage priorities and meet deadlines
- Ability to work both independently and with a team
Preferred Qualifications
Physical Demands
Open Until Filled
Yes
Special Instructions to Applicants
An offer of employment is contingent upon successful completion of a background screening.
Applicants requiring University sponsorship to obtain employment authorization will not be considered for this position.
Maryville University is committed to a policy of equal opportunity and prohibits discrimination on the basis of age disability gender genetic information marital status national origin race/color religion sex sexual orientation veteran status or any other status protected by law. This extends to all aspects of the employment relationship including recruiting hiring training onthejob treatment promotion layoff and termination.
Employment Type
Student
