Employer Active
Job Alert
You will be updated with latest job alerts via emailJob Alert
You will be updated with latest job alerts via emailNot Disclosed
Salary Not Disclosed
1 Vacancy
Lets Write Africas Story Together!
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
Ensures files are updates all recovery avenues are pursued and salvage is collected in the most cost efficient way.
Investigate viability of collecting salvages on files
Update files recovery avenues are pursued and salvage is collected in the most costefficient way.
Actively manage the administration of the Business Rescue and Liquidations portfolio.
Assist in the administration of mitigation committee files.
Assess buyers and conduct security evaluations.
Maximise recoveries and salvage through negotiation with buyers suppliers business rescue practitioner liquidators attorneys lenders and realisation of securities.
May participate in adhoc projects to assist management reach organisational targets
Continuous improvement to ensure effective service
Ensure statutory and legislative knowledge is always current in order to resolve customer complaints to advise the business on corrective solutions to mitigate risks and to improve the
customer experience whilst complying with governance requirements.
Ensure adherence to organisational policies practices and procedures.
Identify solutions to enhance cost effectiveness and increase operational efficiency
Service delivery to ensure customer satisfaction
Maintain service quality and desired outputs within a specific functional process through ensuring compliance to tactical policies procedures and standards.
Establish productive operational relationships with key stakeholders in the various channels and administrative teams.
Develop work routines in line with operational plans / schedules in order to manage achievement of service delivery goals.
Share knowledge on and participate in the creation of new standards control systems and procedures to maintain service delivery.
Cost control and governance adherence
Proactively ensure use of time of resources money materials or equipment is in line with policies and procedures.
Comply with corporate governance policies procedures and standards.
Operate within agreed mandates.
Quality people practices
Align own behavior with the organisation culture and values.
Share and transfer product process and systems knowledge to colleagues.
Ensure achievement of own performance objectives.
Actively share information with other team members regarding successes issues trends and ideas.
Actively participate in own professional development and career path.
Actively promote a culture of learning and high performance culture amongst team members.
Experience & Knowledge & Skills
Commercial Degree with Accounting Financial Management and/or a Law qualification
Experience in balance sheet analysis financial analysis.
Knowledge of insolvency law and company law advantageous
English literacy and correspondence skills
SARIPA and or TMASA membership advantageous
Contribute to the investigation of cases of suspected fraud or financial crime by gathering analyzing and retaining information and physical evidence to support criminal investigation and/or legal action. Recommend further actions to the lead investigator.
Deliver fraud prevention reporting and analysis for a designated area of operations using financial crime/fraud prevention systems to identify instances patterns and trends of suspicious activity to enable the prevention of fraud and enable the initiation of loss mitigations and fraud investigations.
Review external research and analysis and analyze customer or client transactions to identify fraud trends and emerging risks and to support the development of fraud/financial crime prevention strategies policies procedures and monitoring systems.
Review and analyze complex insurance claims in line with the organizations standard claims procedures and customer service standards. Initiate investigations and engage independent loss adjusters and/or subjectmatter experts where appropriate. Authorize claims within delegated authority and refer unresolved issues or disputes to line manager.
Investigate the circumstances of claims and the nature and extent of clients losses. Review and evaluate information gathered using own subjectmatter expertise and examine additional evidence provided by specialist investigators or subjectmatter experts to determine the extent of liability. Negotiate settlement of insured losses in line with delegated authority.
Explain the local action plan to support team members in their understanding of what needs to be done and how this relates to the broader business plan and the organizations strategy mission and vision; motivate people to achieve local business goals.
Assign shortterm work schedules to a team of subordinates in order to achieve expectations while following established timelines.
Contribute to the development and delivery of financial policies guidelines and protocols to ensure the company complies with regulations and good financial practice.
Provide coaching to team members to develop their skills.
Respond to personal objectives and use performance management systems to improve personal performance; or monitor the performance of the team allocate work and review completion take appropriate corrective action to ensure timeliness and quality and contribute to formal individual performance management and appraisal.
Investigate standard incidents using current regulatory and compliance processes systems and procedures and take action to solve immediate compliance issues. Advise more senior colleagues on more complex problems.
Interpret data and identify possible answers. Involves navigating a wide variety of processes procedures and precedents.
Skills
Action Planning Claims Management Current State Assessment Data Compilation Data Controls Executing Plans Financial Auditing Insurance Claims Investigations Oral Communications Policies & Procedures TypologyCompetencies
Business InsightCommunicates EffectivelyDecision QualityDirects WorkEnsures AccountabilityFinancial AcumenInstills TrustManages ComplexityEducation
NQF Level 7 Degree Advance Diploma or Postgraduate Certificate or equivalentClosing Date
16 April 2025 23:59The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
The Old Mutual Story!
Required Experience:
Senior IC
Full-Time