Computer Technician
Computer Technician
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Job Description
Computer Support Technician
Position Purpose
Under the general supervision of the Director of Technology to maintain the school districts computer and network equipment in operating condition meeting the technology needs of the district; troubleshooting and repairing computer hardware and software and resolving immediate computer operational problems.
Essential PerformanceResponsibilities
Installs and maintain computer operating systems application software and related computer equipment.
Performs computer and network hardware and software repair (computers servers switches printers scanners and programs).
Creates and maintains EMail and Internet accounts on computers; configures EMail and security on computers.
Inspects computer and network equipment requiring specialized computer repair and troubleshooting for the purpose of identifying and verifying repair needs.
Assesses malfunctions of hardware for the purpose of determining appropriate actions to maintain computer and network operations.
Provides technical support to users of hardware and software.
Maintains the school based computer labs in good working order.
Trains selected individuals for the purpose of ensuring their ability to use computer systems and new or existing software.
Coordinates computer and networkrelated repair requests.
Assists in recordkeeping regarding the functioning and inventory of the school districts computers and related equipment repairs etc.
Assists in making recommendations regarding the purchase of new computers software and related equipment.
Additional Duties:
Performs other related tasks as assigned.
Equipment:
Uses personal computers servers switches scanners and printers and related equipment.
Travel Requirements:
Travel to school district locations to repair hardware install software and assist end users.
Knowledge
Skills and Abilities
Extensive knowledge of computer hardware and software installation procedures.
Knowledge of all school district personal computer and software applications.
Understanding of current operating platforms computer hardware and associated peripherals and software applications.
Ability to inspect assess troubleshoot and repair computer network system hardware and software.
Ability to work independently.
Extensive knowledge of EMail Internet WAN LAN and other computer network programs and operations.
Ability to communicate effectively with all levels of endusers.
Ability to follow oral and/or written instructions.
Ability to report work orally and/or in writing to supervisor.
Ability to establish and maintain cooperative working relationships with staff and others contacted in the course of work.
Ability to carry out instructions furnished in written or oral form.
Ability to add subtract multiply and divide and perform complex arithmetic operations.
Analytical problemsolving and creativethinking skills with respect to computerrelated issues.
Physical and Mental Demands Work Hazards:
Works in standard office and school building environments.
Ability to lift 50 pounds.
Required Experience:
IC
Employment Type
Full-Time
