Customer Service Manager
Customer Service Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Role Customer Service Manager
Location Florham Park NJ(Onsite Day1
Job type: Full Time Employment
Previous Experience
5 years of experience in customer service management environment with a focus on LAN WAN WLAN and Unified Communication services.
Prior Knowledge and Skills
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Strong understanding of networking technologies (TCP/IP routing switching LAN/WAN configurations) and Unified Communication platforms
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Experience with ITIL processes and service level management (SLAs).
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Business level English is MUST requirements wherever the location is. Additional language is a plus.
Technical Knowledge and Skills
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Proficient in Telecommunications Protocols
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Strong understanding of networking technologies (TCP/IP routing switching LAN/WAN configurations) and Unified Communication platforms
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Technical certifications and/working experiences in Cisco environment and Cloud Services is a plus
Thanks & Regards
Arijit Gain
US IT Recruiter
Sira Consulting Inc.
6363 Richmond Avenue Ste 255 Houston TX 77057
Customer Service Management,understanding of networking technologies,TCP/IP, routing, switching, LAN/WAN,ITIL,Telecommunications Protocols,Cisco
Employment Type
Full Time
