IT Systems Support Specialist
IT Systems Support Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
Our client is looking for an IT System Support Specialist in Sacramento CA (onsite) (C2C/1099.
Job Title: IT System Support Specialist
Location: Sacramento CA
Type: Contract
Description:
Seeking an IT Systems Support Specialist whose primary duties will be to assist with the onsite MIS support at customer locations. This assignment will primarily be with a team that focuses on one customers IT needs while maintaining standards defined by the Department of Technology. This assignment will also help with needs on other customer sites as needed.
This role will require
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Strong customer service skills
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Knowledge of Active Directory or other identity management system
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Attention to detail
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Ability to work with rapidly changing priorities
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Experience with troubleshooting Windows systems
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Good verbal and writing skills for customer interaction and documentation
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Secondlevel Service Desk support tickets 85 remote and 15 deskside) resolve hardware and software issues and assist customers remotely with DUO NetMotion and network resource connectivity.
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Deployment of MECM GUI and headless images and software deployments both manual and as MECM task sequence software packages.
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Update both hardware and software assignments in Manifest.
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Assist users in operating systems application programs utilities and hardware operations.
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Image install and move ITrelated equipment.
For more details feel free to reach Seema at
Employment Type
Full Time
