Quality Assurance Specialist

Location: Vancouver BC or Toronto ON Hybrid work model with inoffice collaboration 4 days a week.

TheQuality Assurance Specialist plays an essential role in growing talent in our business through collaboration and sharing best practices with the Quality Assurance team. You know how to be curious about their opportunities and how to be real with feedback and support.

This is a unique opportunity to join Lush at a pivotal time. As we evolve our GMP practices and strengthen our quality systems youll play a handson role in shaping meaningful change. If youre someone who thrives in dynamic and collaborative environments enjoys building from the ground up and values purposedriven work this role offers the chance to make a real impact and leave your mark on how we do quality at Lush.

As a growing business Lush needs people that can adapt and evolve to the needs of our business analyse and respond to your learners needs. Our Lush staff live with purpose finding their personal values connected with the values of our business bringing their work and life paths into one holistic journey. #mylushlife

Reporting to the Product and Legislative Assurance Manager the QA Specialist undertakes the following RESPONSIBILITIES:

• Facilitate the development implementation and maintenance of quality systems and GMP programs across manufacturing facilities ensuring compliance with Canadian and US regulatory requirements.
• Participate in the authoring review and approval of controlled documents such as SOPs and forms while ensuring the accurate maintenance and organization of quality records
• Participate in the development and delivery of QA/GMPrelated training to ensure adherence to Lush policies and regulatory requirements.
• Review and analyze product quality feedback and data identifying trends and summarizing findings in detailed reports for stakeholders and senior management.
• Collaborate with crossfunctional teams to investigate customer complaints and nonconformance reports recommending solutions and supporting corrective actions.
• Coordinate thirdparty and internal audits ensuring readiness and compliance.
• Support quality related and continuous improvement projects as needed
• Performs other duties and responsibilities including quality assurance and quality control tasks as required to support the needs of the business.

You bring the following QUALIFICATIONS:

Required:

• 2 years of Quality Assurance experience in the Food Cosmetics or Natural Health Product industry.
• Bachelors Degree in Science (preference for Food Sciences Microbiology Biology Chemistry) or other related field
• Comprehensive knowledge of Good Manufacturing Practices (GMP)
• Demonstrated problemsolving and decisionmaking skills
• Ability to adapt and evolve in fastpaced and changing work environments
• Strong attention to detail
• Strong oral and written communication skills
• Selfmotivated and works well individually and as a team player

Preferred:

• Proficiency in ISO 22716 standards is an asset
• Experience with internal auditing

Thriving with a diverse company culture celebrating the uniqueness of our staff and committed to inclusion. We are proud to be an equal opportunity employer.

We thank all interested applicants; however only qualified candidates will be contacted.

Job Type: Contract Full Time

Recruitment Process Overview:

Application Deadline:Thursday April 17th at 5:00 pm PST / 8:00pm EST

For any questions please contact Talent Acquisition Partner Diana Calero at

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