Field Operations Specialist

About Us:

Reside is an industry leader in the alternative-accommodations industry designed to blur the lines between hotels and apartments. With operations in over 200 US cities and 130 foreign destinations the Reside family of brands delivers multi-platform logistics-based housing solutions that combine the efficiencies and high-touch service of a small company with the scope and capabilities of a global organization. Committed to a curated world-class experience that supports both the function of the move and our clients company culture we simplify the housing process with end-to-end program management and guest support.

About the job:

We are seeking a Field Operations Specialist to join our team based out of Corporate Headquarters in Woodinville WA. Field Operations Specialistssupport the business by ensuring all quality standards are met for Corporate Housing Furnishings and Cleaning Services prior to a guest Operations Specialists perform a variety of duties to service our Corporate Housing apartments and external Furniture rental and Cleaning Services clients.

While team members are cross-trained on all job functions you will have a primary focus as listed below under Primary Functions.

What youll be doing:

Perform all tasks necessary to set up maintain and close out Corporate Housing staging and rental units

• Loading and unloading trucks
• Preparing picking and delivering furniture and housewares
• Picking up processing/cleaning and storing furniture and housewares

Essential Functions

Quality Assurance

• Drive a company vehicle and make small deliveries to our corporate housing units and guests
• Perform quality assurance checks on our corporate housing units after housekeeping has finished and ensure unit is ready for guest arrival
• Do light cleaning as needed and perform occasional pest inspections
• Troubleshoot internet and cable issues make minor repairs and perform touch up painting as necessary to meet quality standards
• Submit task completion forms via phone app after each job and communicate with Dispatch regarding any issues
• Provide occasional tours and Meet and Greets for guests and deliver guest key packets to designated key drop locations
• Keep vehicle and tool bag stocked with necessary inventory and restock at the end of shift in preparation for the following workday

Furniture Delivery

• Paid training offered to drive a 24-foot truck to deliver and pick up furniture and housewares
• Assist with guest moves
• Fill out applicable paperwork with leasing offices for new unit set-ups
• Submit task completion forms via phone app after each job and communicate with Dispatch regarding any issues

Carpet Cleaning

• Drive a company vehicle
• Clean carpet upholstery tile and grout
• Submit task completion forms via phone app after each job and communicate with Dispatch regarding any issues

Warehouse

• Clean process organize and store inventory
• Pick furniture orders
• Operate lift trucks
• Furniture repair

Supervisory Responsibilities:

• This position does not supervise any employees.

• May also provide cross-training for staff.

About you:

What youll bring:

• Drivers License and proof of insurability
• Maintenance skills are a plus
• QA experience is a plus

What we are looking for:

• Possess the sense of urgency to complete the task quickly yet efficiently while maintaining quality check standards
• Must have the ability to perform task independently with minimal supervision
• Will be required to move furniture and drive a 24 box truck
• Must have an eye for detail
• Ability to lift and carry 50 lbs. required

Join our team where kindness respect and trust are not just values but the foundation of our workplace culture fostering a collaborative and supportive environment for personal and professional growth.

Work Environment:

Work environment is subject to change from day-to-day depending on scheduled jobs.

Physical Demands:

While performing the duties of this job the employee is regularly required to sit talk and listen. The employee is frequently required to use their hands. The employee must have the ability to use a computer keyboard and mouse and the ability to dial answer and talk on a telephone. The employee is frequently required to walk and reach with hands and arms. Specific vision abilities required by this job include close vision. This job requires the ability to occasionally work in stressful conditions and remain focused for extended periods of time. Ability to lift up to 50 pounds; boxes documents and/or other items.

Total Rewards:

Whats in it for you:

• Competitive Pay
• Medical Dental and Vision Insurance
• 401k and Employer Match
• Paid Holidays and Vacation Time
• Quarterly and Annual Success Share Bonus
• Paid Volunteer and Charitable Match Program
• Tuition Reimbursement Program
• Learning & Development Opportunities
• Employee Referral Program
• Employee Assistance Program

The Fine Print:

Work Authorization:

The employee must be legally authorized to work in the United States.

EEO Statement:

Reside and its affiliate brands are committed to respect and inclusion in our workplace. We are an equal opportunity employer that welcomes people from diverse backgrounds and experience who bring their talent to our organization. We treat people with kindness and respect in all our dealings. We encourage people of all races national origins genders gender identities or expression political affiliations religions sexes sexual orientations veteran statuses disabilities and ages to join us.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job but to describe the general nature of the job and a reasonable representation of its activities. Duties responsibilities and activities may change at any time with or without notice.

Employment Verification:

In compliance with the Immigration Reform and Control Act of 1986 any offer of employment is conditional upon you presenting documents verifying your identity and legal authorization to work in the United States. Our organization utilizes E-Verify an online system that verifies the eligibility of our employees to work in the United States by cross-referencing their information with government records. E-Verify ensures compliance with immigration laws and helps maintain a legal workforce.

Background Checks:

As part of our hiring process we perform comprehensive background checks on all potential employees. These checks include verifying employment history checking references and reviewing criminal records. Candidates will be informed and required to provide written consent before the background check is initiated. Any offer of employment is conditional upon completion of a background check with satisfactory results.

Reside is a drug-free workplace.

*Reside does not accept unsolicited resumes from 3rd Party agencies or recruiters.

Required Experience:

Unclear Seniority