Crew Lead Part Time Manager - Nebraska Crossing Outlets Gretna NE

Title: Crew Lead

Department: Retail

Reports To: Captain (Store Manager)/First Mates (Assistant Store Managers)

Overview:

As the ultimate vineyard vines Brand Ambassador The Crew Lead will support the Store Team to drive topline sales through personal sales crew development and community partnerships. When on the Sales Floor the Crew Lead will ensure the customer experience supports our brand promise that Every Day Should Feel This Good.

Driving Profitable Sales Growth:

Generate Sales

Supports store to meet and exceed store financial goals and metrics.

Measures and develops crew performance goals to increase profitability

Actively looks for opportunities to drive additional sales and traffic

Partners with Store Manager and Field Leadership to create acquisition and traffic driving events in the local community

Operations

Responsible for Opening and Closing store process

Executes the fundamentals of merchandise receiving and stockroom management

Supports the Management team to train crew around Loss Prevention Focuses

Helps maintain a clean and wellmaintained store environment

Creating Better Relationships With Our Customers

Customer experience

Regularly exemplifies our values of: Passion Service Integrity Commitment Teamwork and Fun

Acts as the Host of the Party ensuring that each customer has a welcoming real classic encouraging energetic and fun experience

Develops and maintains relationships with top customers

Supports the customer experience through Hug Book Management including the following:

Coaching team on usage

Managing wish lists

Monitoring of Sales coming from Hug Book

Leads the store in email capture and educating new crewmembers on best practices

Merchandising

Helps to maintain merchandising as it pertains to company standards current compass and brand initiatives. This includes regular replenishment and reaction to sellthrough

Contributes to weekly feedback

Making Vineyard Vines a Better Place to Work

Crew Development

Helps management team conduct daily huddles

Educates new crewmembers with the New Hire Orientation including the following:

Whale Experience

Fit Sessions

Product Knowledge

MPOS/technology tools

Partners with Management to train crew on weekly season and instock product knowledge

Supports store teambuilding activities with management team along with the creation of contests

Supports management team in providing crew feedback through coaching in the moment

Attends Manager Meetings

Regularly meets with Store Manager regarding development goals and personal performance

Helps in recruiting and referring top talent for the store team

Requirements

Charismatic personality and a passion for the vineyard vines brand

Has displayed a proven track record in driving sales

Positive outlook

Strong interpersonal communication and customer service skills

Ability to perform effective selling techniques to achieve sales and clienteling

Has exhibited leadership and mentorship skills

Creative adaptable and entrepreneurial

Team focused confident and professional

Accuracy and attention to detail

Ability to plan manage time and make decisions in a fast paced environment

Ability to effectively receive and communicate feedback

As an employee at a vineyard vines retail location all team members must have the ability to:

• Stand and/or move around for extended periods of time
• Reach carry bend and climb ladders occasionally
• Lift up to 40 pounds unless an accommodation is requested

Scheduling Notes

Consistent weekend availability required dependent upon the needs of the business

2025 hours/week average to maintain parttime status

Cannot close on weekends or peakdays by ones self

Seasonal Stores 2540 hours/week average during seasonal peak periods)

Required Experience:

Manager