Institutional Client Services Associate - German and French speaking
Institutional Client Services Associate - German and French speaking
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Company Overview
Interactive Brokers Group Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich CT USA with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades known for our cuttingedge technology and client commitment.
IBKR affiliates provide global electronic brokerage services around the clock on stocks options futures currencies bonds and funds to clients in over 200 countries and territories. We serve individual investors and institutions including financial advisors hedge funds and introducing brokers. Our advanced technology competitive pricing and global market help our clients to make the most of their investments.
Barrons has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic multinational team and be a part of a company that simplifies and enhances financial opportunities using stateoftheart technology.
Job Description & Responsibilities
As a liaison to Interactive Brokers professional clients the candidate will provide unparalleled service to IBKRs existing and prospective clients including banks hedge funds financial advisors and introducing brokers. We aim to build and maintain longterm client relationships while providing a seamless onboarding experience as we continue expanding our global product and service offerings. You are required to be proficient in French German and English and a fourth language would be beneficial.
Responsibilities include but are not limited to:
- Troubleshoot and resolve technical account and traderelated queries via telephone ticket and live chat.
- Escalate highlevel issues to relevant stakeholders and make suggestions for process improvement.
- Other ad hoc projects and duties including client training general market research and development etc
Qualification & Skills
- Strong knowledge of listed Equities Options Futures and/or FX
- Analytical problemsolver with a passion for technology and financial markets
- Prior experience in international settlements or clearing operations is a plus.
- French German and English speaking any additional European languages are a plus.
- University degree or higher
- At least one to two years experience preferably in a clientfacing capacity at a global financial institution (less experienced candidates with a firm grasp of the core competencies will also be considered)
Company Benefits
- Salary commensurate with experience
- Performancebased cash bonus and stock grant
- Hybrid work model
- Daily companypaid lunch. Fruit and snack options throughout the day
Required Experience:
IC
Employment Type
Full Time
