Solution Engineer DACH (German-speaking)
Solution Engineer DACH (German-speaking)
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Job Description
About the Team
We are the Solution Engineers at Miro and exist for 5 years now. We play a critical role in bridging the gap between technical innovation and business needs delivering tailored solutions that drive our customer are Miro problem-solvers create high impact and high-value solutions for anything Innovation and Collaboration and are looking forward to getting to know you!
About the Role
In this role you will have a unique opportunity to accelerate sales cycles and serve as a Miro product and Sales expert. You will serve as an important link between the Go-To-Market and the Product/Engineering parts of the company and will be a key partner to Sales Customer Success and Partnerships teams in shaping how our customers use the product and how our product evolves with the customers needs.
What youll do
- Partner with Account Executives to understand customers current challenges requirements and business objectives for the Enterprise and Large Enterprise business segment (2000 - 10000 employees)
- Present demos and create reusable assets (videos talk tracks best practices) to ensure efficiency and continuously improve customer experience
- Lead Proof Of Concepts where necessary to help customers validate technical requirements
- Answer customer questions about technical topics (integrations single-sign-on/SSO data governance AI and platform)
- Communicate customer needs and product feedback to Miros product management engineering marketing and sales teams
What youll need
- 5 years experience in a technical or customer facing role experience in pre-sales solutions engineering and 2 years in solutions consulting
- Technical degree or applicable certifications (software development pre-sales academy agile AD/SSO)
- Excellent written and verbal communication skills in German and English with an interest in delivering compelling presentations and demonstrations
- Ability to simplify technical concepts for non-technical audiences
- Strong critical thinking and problem-solving skills
- Desire to continuously improve and seek feedback
- Ability to prioritize and learn fast and adapt to a constantly evolving product
- Understanding of value selling
- Nice to have knowledge or experience working with Miro or other SaaS enterprise collaboration or content management tools
Whats in it for you
- Competitive equity package
- Corporate pension plan
- Lunch snacks and drinks provided in the office
- Wellbeing benefit and WFH equipment allowance
- Annual learning and development allowance to grow your skills and career
- Travel allowance for your commute
- Opportunity to work for a globally diverse team
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Employment Type
Full Time
