Technology Systems Specialist
Technology Systems Specialist
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$ 21 - 34
1 Vacancy
Job Description
Sanford Health is one of the largest and fastestgrowing notforprofit health systems in the United States. Were proud to offer many development and advancement opportunities to our nearly 50000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.
Work Shift:
8 Hours Day Shifts (United States of America)Scheduled Weekly Hours:
40Salary Range: $21.50 $34.50Pay starts at $21.50 and increases according to years of applicable experience.Union Position:
NoDepartment Details
Summary
Build and maintain trust in Sanford being an industry leader in service and technology while utilizing communication training and problemsolving skills to meet the technology needs of our guests and employees. Requires general networking unified communications and technology systems support and knowledge of commonly used concepts practices and procedures within the technology field.Job Description
Approach customers with knowledge empathy techsavviness and happiness that provides an experience second to none. Duties to include: consistent interaction with our customers (team members patients families and other guests of Sanford troubleshoot company owned and personal devices replace company owned devices when necessary and help customers with best practices and productivity tips. Must have a passion for providing excellent customer service that goes above and beyond expectations of their audience. Ability to communicate across all generations functions settings regions and levels within the organization to meet the needs of customers. Position requires onsite support in multiple clinical and nonclinical departments and facilities including patient rooms emergency department and other patient care areas.
Technical knowledge includes support of technology devices or software packages that are unique to an individual or a departments needs while also maintaining Sanford technology standards. Must learn and maintain specific hardware/software knowledge. Extensive working knowledge in the configuration and maintenance of personal computers and related operating systems and applications. Ability to work with multiple departments and facilities in providing necessary support and installation and troubleshooting of hardware and software standards.
Must possess strong problem solving and excellent communication skills. Must be knowledgeable and proficient in the latest mobile and enduser computing technologies. Ability to train and educate customers. Build lasting relationships with customers and understand their situations needs work styles challenges and satisfiers. Ability to diffuse stressful situations. Must have a motivation to learn an aptitude for acquiring new skills & be personally accountable.
Qualifications
Associates degree required in lieu of education leadership may consider 3 years of applicable experience in customer service and technology.2 years experience in technical support or customer service preferred.
Valid Drivers License required. Must maintain a good driving record.
Sanford is an EEO/AA Employer M/F/Disability/Vet.
If you are an individual with a disability and would like to request an accommodation for help with your online application please callor send an email to
Required Experience:
Unclear Seniority
Employment Type
Full-Time
