Senior Technical Writer Statement of Work
Senior Technical Writer Statement of Work
Posted on :
14-04-2025
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1 Vacancy
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Job Description
Description
Position at Zones LLC.
Company Overview:
When it comes to IT solution providers there are a lot of choices. But when it comes to providers with innovative and differentiating endtoend service offerings theres really only one: Zones First Choice for IT.TM
Zones is a Global Solution Provider of endtoend IT solutions with an unmatched supply chain. Positioned to be the IT partner you need Zones a Minority Business Enterprise (MBE) in business for over 35 years specializes in Digital Workplace Cloud & Data Center Networking Security and Managed/Professional/Staffing services. Operating in more than 120 countries leveraging a robust portfolio and utilizing the highest certification levels from key partners including Microsoft Apple Cisco Lenovo Adobe and more Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need they can Consider IT Done. Follow Zones LLC on Twitter @Zones and LinkedIn and Facebook.
Position Overview:
We are seeking a highly skilled and experienced Senior Technical Writer to join our team at Zones an IT Solutions provider. In this role you will be responsible for creating managing and maintaining Statements of Work (SOW) for complex IT programs ensuring they align with both client requirements and industry best practices. The ideal candidate will possess excellent writing skills a deep understanding of IT services and the ability to work closely with stakeholders to document technical solutions in a clear concise and professional manner.
What youll do as the Senior Technical Writer Statement of Work:
The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SOW Creation & Management:
- Draft review and finalize Statements of Work (SOW) for a variety of IT programs typically including a combination of managed services cloud computing infrastructure design and systems integration.
- Collaborate with architects project managers technical leads business analysts and other stakeholders to ensure the SOW reflects accurate project scope deliverables timelines milestones and resource requirements.
- Ensure all technical and business requirements are documented thoroughly accurately and in alignment with client expectations.
Content Development:
- In collaboration with all stakeholders deliver clear concise and detailed documentation outlining project scope objectives roles responsibilities project timelines deliverables and performance metrics.
- to ensure understanding by both technical and nontechnical audiences.
- Review & augment templates standards and guidelines for SOW creation to streamline documentation processes.
Stakeholder Collaboration:
- Work closely with internal teams such as project management sales engineering and legal to gather and understand program requirements and constraints.
- Facilitate discussions with clients vendors and partners to ensure that the scope of the project and all deliverables are accurately reflected in the SOW.
- Act as a liaison between the client and technical teams to ensure the program scope is clearly understood and documented.
Quality Assurance & Compliance:
- Review and edit technical documents for accuracy consistency and compliance with company standards and client requirements.
- Ensure that all documents are aligned with industry regulations company policies and contractual obligations.
- Conduct quality reviews of all SOWs before they are presented to clients or signed off by key stakeholders.
Continuous Improvement:
- Continuously improve the SOW creation process by identifying and implementing best practices for documentation and collaboration.
- Stay up to date with industry trends and advancements in IT solutions to ensure that documentation remains relevant and accurate.
- Mentor junior technical writers and provide guidance on writing best practices and technical documentation.
What you will bring to the team:
- Minimum of 10 years of experience as a technical writer in the IT industry with a focus on creating Statements of Work (SOW) for complex multiyear IT programs.
- Strong background in IT services including managed services cloud solutions systems integration and infrastructure design.
- Demonstrated ability to communicate complex technical concepts in clear simple language for both technical and nontechnical stakeholders.
Skills:
- Exceptional writing editing and proofreading skills with a keen attention to detail.
- Expertise in Microsoft Word Excel and PowerPoint as well as knowledge of document management tools (e.g. Confluence SharePoint).
- Strong project management skills with the ability to juggle multiple tasks and deadlines.
- Experience working with crossfunctional teams and stakeholders to collect requirements and feedback.
Education:
- Bachelors degree in Computer Science Information Technology Communications English or a related field. A Masters degree is a plus.
Preferred Qualifications:
- Experience with industryspecific standards and best practices for technical documentation.
- Familiarity with legal and contractual language used in Statements of Work.
- Strong interpersonal and communication skills with the ability to build relationships across departments.
Qualified candidates can expect a salary range of $90000 $120000.
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Zones offers a comprehensive Benefits package
While were committed to providing toptier solutions were just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits including medical/dental/vision coverage life insurance a 401(k) plan with matching provision paid time off and much more. And as a Minority Business Enterprise a Corporate Plus member of the Northwest Minority Supplier Development Council and an Equal Employment Opportunity Employer our community is just as diverse.
At Zones work is more than a job with exciting careers with a global team who are client centric have a passion for tech who embrace change and lifelong learning in a collaborative culture. If youre interested in working on the cutting edge of IT innovation sales engineering operations administration and more Zones is the place for you!
While were committed to providing toptier solutions were just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits including medical/dental/vision coverage life insurance a 401(k) plan with matching provision paid time off and much more. And as a Minority Business Enterprise a Corporate Plus member of the Northwest Minority Supplier Development Council and an Equal Employment Opportunity Employer our community is just as diverse.
At Zones work is more than a job with exciting careers with a global team who are client centric have a passion for tech who embrace change and lifelong learning in a collaborative culture. If youre interested in working on the cutting edge of IT innovation sales engineering operations administration and more Zones is the place for you!
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin veteran status or on the basis of disability.
Zones participates in EVerify. EVerify is a system that compares information from a team members Form I9 to federal records to confirm their eligibility to work in the United States.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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