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Sr IT Technician

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1 Vacancy
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Job Location drjobs

Berea, OH - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Location:

Berea Kentucky United States

Job ID:

R0083578

Date Posted:

Company Name:

HITACHI ASTEMO AMERICAS INC.

Profession (Job Category):

Engineering & Science

Job Schedule:

Full time

Remote:

No

Job Description:

General Summary:

Maintains installs and troubleshoots IT related systems to ensure reliable operations.

Job Summary:

  • Researches and implements technological strategic solutions related to Helpdesk support
  • Provides support to end users on a variety of issues. Identifies researches and resolves technical problems.
  • Responds to telephone calls email and Help Desk requests for technical support.
  • Documents tracks and monitors the problem to ensure a timely resolution.
  • Troubleshooting and installation knowledge of Microsoft Client Operating systems Windows 7/8.1/10/11 Microsoft Office and Imaging technologies
  • Deploy hardware as needed.
  • Provide OffHour support as needed. This includes taking home company provided equipment nightly to provide support.

Qualifications:

Knowledge Skills and Abilities:

  • Strong customer service skills with the ability to handle multiple tasks with frequent interruptions.
  • Understanding of computer hardware (SSD RAM Processor etc.
  • Knowledge and understanding of IT systems and how they interconnect.
  • Familiarity with mobile devices: iPhone and iOS
  • Basic Working knowledge of TCP/IP and LAN Networking
  • Adhere to all safety policies & guidelines.
  • Willingness to take on special projects as directed by management.

Education: Associate degree in IT or related area applicable certificates or equivalent IT experience.

Experience: Minimum of 1 year of experience Certifications relevant to the position will receive higher consideration.

Working Conditions

Physical Demands:

  • Team members may be routinely exposed to equipment operational noise heatcoldand dust.
  • Team Member may be required to stand sit squat walk bend move reach or stretch for prolonged time periods with no restrictions as required by job duties.
  • Work in a safe and professional manner while adhering to all regulatory requirements (OSHA EPA State and Federal regulations etc..
  • Comprehend and adhere to management directions and/or safety instructions with no restrictions.
  • Effectively communicate in Business English language.
  • Pull push carry lift or move items up to 50 lbs. throughout the work shift without assistance as required by job duties.
  • Pull push carry lift or move materials/people/items/equipment weighing over 50lbs or more during the work shift with the use of Company provided devices as required by job duties.

Travel: Local travel may be required as needed. Must have a valid drivers license.

Location: 100 Onsite

Equal Opportunity Employer (EOE)Females/Minorities/Protected Veterans/Individuals with Disabilities

If you need a reasonable accommodation to apply for a job at Hitachi please send the nature of request and contact information to . Queries other than accommodation requests will not be responded to.


Required Experience:

Senior IC

Employment Type

Full-Time

Company Industry

About Company

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