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The PMO Lead will support the PMO in delivering comprehensive endtoend service that covers all key aspects of the project management lifecycle from discovery planning implementation and governance and postimplementation due diligence. The successful candidate is expected to play a handson role and will be reporting directly to the PMO Sr. Manager.
Key Responsibilities:
Conduct thorough scoping and stakeholderresource analysis for transition projects as well as innovation and business integration initiatives;
Lead and/or collaborate with crossfunctional teams including Clients Executive Leadership Operations Human Resources and other backoffice support functions throughout the project cycle; Offer mentorship to project team members in accordance with project goals
Gather high level business requirements for transition projects and and translate into project charters/plans covering scope deliverables & timelines resource and/or budget allocation risks and issues etc;
Manage multiple projects simultaneously prioritizing tasks and maintaining a high level of organization to meet target timelines and expectations;
Participate in and/or lead project governance carry out communication/engagement plans for alignment deliberation and/or adjustments where necessary;
Identify analyze mitigate and control project risks and issues;
Handle administrative and PMO responsibilities including preparing project documentation reports and presentations and ensuring compliance with internal processes and governance standards;
Stay updated with the latest trends and methodologies in project management to bring innovative approaches and improvements to project ;
Perform other related duties and tasks as assigned
Desired Qualifications
Bachelors degree or equivalent work experience
At least 2 years of experience in operations project management and/or program management roles (in BPO industry; desired not required)
Proven experience in project management methodologies frameworks and best practices;
Strong understanding of program management including service delivery processes and its governance
PMP Lean Six Sigma and other relevant certifications highly desirable
Solid stakeholder and client management skills
Can confidently drive engagement with teams located in multiple locations
Ability to travel to Gear Inc. locations globally
Full Time